Zayos Clover integration: how do online orders reach Clover?

Published July 2026 · Updated October 4, 2026

Zayos sends each order from your own ordering site into Clover as a ticket, so nobody retypes it. The connection runs through Otter. It costs nothing extra on any Zayos plan. We set it up with you and get you live in under a week.

No setup fee. Month to month. We get you live in under a week.

What goes into Clover, and what does the owner see?

What injects

Each order placed on your Zayos site: the items, the modifiers, pickup or delivery, and the time it is wanted. It arrives already paid online.

What you see

The order appears in Clover as a ticket, like one your staff rang in. Nobody copies it from a second screen.

What it costs

Nothing extra from Zayos. The Clover connection is part of every plan, from $399.

How long does setup take, and who does what?

We get you live in under a week. Connecting Clover is one part of that, and it is done with you, not to you.

  1. You tell us you run Clover

    On the start form you pick your POS. Nothing is connected yet.

  2. You approve the connection

    You install the Otter app from the Clover App Market, signed in to your own Clover account. We never ask for your POS password.

  3. We match the menu with you

    Orders are matched to your Clover items by name, so the names on your ordering site have to be the names in Clover. We go through them with you. We book about 20 minutes with you to connect the POS.

  4. We place a test order together

    A real order goes through your new site and lands in Clover as a ticket before anything is public.

What should I ask my Clover reseller first?

Clover is sold through banks, processors and resellers, and what your account can install can depend on who sold it to you. Before you start, ask your reseller one question: can I install apps from the Clover App Market on this account?

If the answer is yes, the connection is the standard one described on this page. If your reseller has locked app installs, tell us on the first call and we will tell you plainly whether it can be done.

Where do I change my menu, in Clover or in Zayos?

In Clover. When your restaurant runs on a POS, your online menu mirrors the POS menu, so you change an item or a price there. That keeps one menu for the kitchen and the website.

Other registers: Square, Shift4, Toast. Also: the Otter kitchen tablet, what POS integration means, savings calculator.

What do Clover owners ask first?

How do Zayos orders get into Clover?

Through Otter, the order hub Zayos runs on. A diner orders and pays on your own Zayos site, and the order is sent into Clover as a ticket with its items and modifiers. You install the Otter app from the Clover App Market, signed in to your own Clover account.

Does the Clover integration cost extra?

Nothing extra from Zayos. The Clover connection is part of every plan, from $399. Zayos plans are $399, $499 or $599 per location per month, with no setup fee and no contract.

Why would an order fail to reach Clover?

Almost always because an item on the ordering site is named differently from the item in Clover. Orders are matched by item name. That is why we go through the menu with you and place a test order before launch.

Does Zayos replace Clover?

No. Clover stays your register. Your terminals, your in-store card processing and your reports do not change. Zayos adds your own ordering site and sends its orders into Clover.

Can delivery app orders come in the same way?

On the $499 Operator + Tablet plan, DoorDash, Uber Eats and Grubhub orders arrive on one kitchen tablet with your direct orders. On the $399 Operator plan there is no kitchen tablet and no delivery-app feed; direct orders go into your POS.
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No setup fee. Month to month. We get you live in under a week.

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