◆ Pricing

Flat monthly. The diner covers the per-order fee.

Zay-OS is commission-free online ordering for restaurants. One price per location per month. The $2.99 per-order fee is paid by the diner at checkout, never by you. Month-to-month. Setup waived for early partners onboarding before July 1.

Quick answer

Zay-OS pricing is three monthly plans, all month-to-month with no setup fee for early partners. Operator is $499/month per location, Operator + Marketplace is $599/month per location, Concierge is $699/month flat for up to 5 locations. The $2.99 per-order fee (or 10% over $29.99 subtotal) is paid by the diner at checkout, never the restaurant. Operator keeps 100% of food revenue.

Operator
Monthly · per location · diner fee
Monthly
$499
no setup
Per
per location
Diner fee
$2.99
per order
  • Branded direct-ordering site (no commission)
  • Kitchen tablet + KDS (one screen for every channel)
  • Customer CRM with order history + reorder messaging
  • DAVO sales-tax set-aside (all 50 states)
  • SEO + GEO so diners find you on Google + AI search
  • One POS integration included (Toast / Lightspeed / Square / Clover)
  • Daily payouts via Stripe
Get started →
★ Most popular
Operator + Marketplace
Monthly · per location · diner fee
Monthly
$599
no setup
Per
per location
Diner fee
$2.99
per order
  • Everything in Operator
  • Uber Eats + DoorDash + Grubhub ingested via Otter
  • All channels land on one kitchen tablet, one ticket flow
  • Push direct orders into your POS via Otter
  • 14-provider never-fail dispatch fallback
  • Priority support
Get started →
Concierge
Monthly · per location · diner fee
Monthly
$699
no setup
Per
flat, up to 5 locations or brands
Diner fee
$2.99
per order
  • Everything in Operator + Marketplace
  • Multi-brand / multi-location routing (up to 5)
  • Fully custom build to your brand
  • Dedicated success manager + SLA
  • Custom integrations (POS, accounting, loyalty)
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$2.99 per order, or 10% when the subtotal is over $29.99 — paid by the diner at checkout, never the restaurant. You keep 100% of your food revenue.

The leading commission-free competitor charges $499/month for their flat plan too. Ours is $499, and we never take a cut of your food revenue.

What it actually saves

Per location, per year, vs. paying the apps.

Estimated savings when repeat diners move from marketplace commissions (25-35%) to direct ordering on Zay-OS. Your numbers from the free grader will be exact.

$48k+/yr
3,000 orders/mo
single location, indie
$120k+/yr
6,000 orders/mo
mid-volume
$300k+/yr
12,000 orders/mo
multi-brand / ghost kitchen
Run the free grader on your numbers →
Add-ons

Only buy what you need.

Additional POS integration
One POS integration is included with every Operator tier. Each additional POS connection (e.g. you run Toast at one location and Square at another) is a one-time $1,500.
$1,500
one-time, each
Enterprise · custom multi-location

Brand with 20+ locations, custom POS integrations, or accounting/loyalty hooks? We will build it custom.

Talk to us →
Straight answers

Pricing questions, answered.

How much does Zay-OS cost?
Zay-OS has three monthly plans, all month-to-month with no setup fee for early partners onboarding before July 1, 2026. Operator is $499/month per location (branded ordering site, kitchen tablet, customer CRM, DAVO sales-tax set-aside, SEO + GEO, one POS integration). Operator + Marketplace is $599/month per location and adds Uber Eats + DoorDash + Grubhub ingestion via Otter. Concierge is $699/month flat for up to 5 locations or brands.
What is the per-order fee, and who pays it?
There is a $2.99 per-order fee, or 10% when the subtotal is over $29.99 — whichever is greater. The diner pays it at checkout, not the restaurant. The operator keeps 100% of the food revenue. We are not a marketplace and we take no commission on food.
How much does Zay-OS save vs running on DoorDash and Uber Eats?
A single-location independent restaurant doing 3,000 orders per month at a $35 average ticket saves about $48,000 per year by routing repeat customers to direct ordering instead of paying 25-35% commissions. Mid-volume operators at 6,000 orders/month save $120,000+. High-volume or multi-brand kitchens at 12,000+ orders/month save $300,000+ per location per year. The free grader at grader.zay-os.com runs the math against your actual numbers.
Is there a long-term contract?
No. Every Zay-OS plan is month-to-month. Cancel any time. You own your domain, your customer list, and your order history — all exportable at any time. We never ransom your data.
Do I have to drop DoorDash and Uber Eats to use Zay-OS?
No. The marketplaces stay for discovery. On the Operator + Marketplace tier, Otter ingests Uber Eats, DoorDash, and Grubhub orders into the same kitchen tablet as your direct orders. You decide how much of your volume you steer toward direct ordering over time.
What POS systems does Zay-OS work with?
Through Otter, Zay-OS connects to 25+ POS systems including Toast, Lightspeed U, Square for Restaurants, and Clover. If your POS is exotic, the kitchen tablet runs as a standalone flow so you are never left out. Tell us your POS before you sign and we will confirm.
How long does setup take?
Most restaurants take their first direct order within a week and have full marketplace ingestion live in two to three weeks. The full timeline (Day 1, Week 1, Weeks 2-3) is on the how-it-works page.
What payment methods can my diners use?
All major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, and Google Pay at checkout. Stripe processes every payment — Zay-OS never touches a card number. PCI scope stays with Stripe.

Now onboarding for July 1.

Start with your numbers, not a contract. Run the free grader first, or jump straight to getting started.

Run the free grader → Get started