Flat monthly. The diner covers the service fee.

Zayos has three monthly plans, all month-to-month with no setup fee. Operator is $399/month per location (branded ordering site, POS integration, customer CRM, sales-tax reports, SEO + GEO). Operator + Tablet is $499/month per location and adds Uber Eats + DoorDash + Grubhub ingestion via Otter. Concierge is $599/month per location (up to 5 virtual brands per kitchen included). Revenue share is not offered on new plans.

Direct online orders carry a small flat service fee paid by the diner at checkout: $0.99 for pickup, $0.99 for delivery, and $0 for dine-in. Catering orders have a 10% service fee instead. The restaurant never pays it and keeps 100% of the food revenue. We are not a marketplace and we take no commission on orders or tips.

Our model gives $48,000 to $300,000+ per location per year, at 3,000 to 12,000 orders a month. At the low end, a busy single-location restaurant doing 3,000 orders a month (about 100 a day) at a $35 average ticket saves about $48,000 a year by routing repeat customers to direct ordering instead of paying 25-35% commissions. At 6,000 orders a month the model gives $120,000+, and at 12,000 a month, a multi-brand kitchen across its brands, $300,000+. The free grader at grader.zay-os.com runs the math against your actual numbers.

No. Every Zayos plan is month-to-month. Cancel any time. You own your domain, your customer list, and your order history, all exportable at any time. We never ransom your data.

No. The marketplaces stay for discovery. On the Operator + Tablet tier, Otter ingests Uber Eats, DoorDash, and Grubhub orders into the same kitchen tablet as your direct orders. You decide how much of your volume you steer toward direct ordering over time.

Orders inject into Clover, Square and Shift4 at no extra cost. Toast works too, and Toast bills the restaurant its own $50 a month integration fee. If you run a different POS, tell us before you sign and we will tell you plainly whether it connects.

We get you live in under a week. Most restaurants take their first direct order within two weeks. The steps are on the how-it-works page.

All major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, and Google Pay at checkout. Stripe processes every payment — Zay-OS never touches a card number. PCI scope stays with Stripe.