◆ Los Angeles online ordering

LA restaurants are losing $95k+/year per location to delivery apps. Take it back.

Commission-free direct ordering on your own LA restaurant's branded site. From DTLA modern fine-casual to Koreatown BBQ to Boyle Heights taquerías to Sawtelle ramen shops to Anaheim's Little Arabia — marketplaces keep running, ingested into the same kitchen tablet via Otter.

Every LA neighborhood

DTLA. Koreatown. Silver Lake. WeHo. Sawtelle.

From DTLA tasting rooms to K-Town BBQ row to Sawtelle ramen shops to Boyle Heights taquerías to Venice + Santa Monica beach traffic — Zay-OS is set up to rank your restaurant in the LA neighborhood diners actually search.

DTLA
Koreatown
Silver Lake
Echo Park
Los Feliz
WeHo
Beverly Hills
Mid-City
Mid-Wilshire
Sawtelle Japantown
Little Tokyo
Boyle Heights
Highland Park
Eagle Rock
Venice
Santa Monica

Plus Pasadena, Glendale, Burbank, Long Beach, Anaheim, Irvine, Santa Ana, and the broader LA + OC metro.

Why Los Angeles specifically

LA is a top-3 US food city built on ethnic density and strip-mall gems — and the marketplaces under-rank both.

LA County is 10M people. The metro is 13M+. The dining scene is structurally different from anywhere else in the country because the great restaurants are spread across hundreds of dense ethnic corridors — Koreatown BBQ row is the largest Korean restaurant cluster outside Seoul; Sawtelle Japantown is the densest Japanese strip outside Japan in the US; Boyle Heights, East LA, and the broader San Gabriel Valley hold one of the strongest independent Mexican restaurant scenes in the country; Thai Town and Little Ethiopia anchor smaller but dense ethnic corridors; Anaheim's Little Arabia is one of the densest Arab restaurant communities on the West Coast.

And then there is the strip-mall layer. Some of the best Thai, Filipino, Persian, Salvadoran, Korean, and Vietnamese restaurants in America are in unmarked strip-mall slots in Mid-City, the SGV, or the Valley. The marketplaces structurally under-rank these in local search — chain results dominate the algorithm — which makes strong branded discovery (schema + GEO + on-page authority) one of the highest-leverage moves a strip-mall operator can make. Direct ordering on a branded site captures the local repeat base that already knows the spot.

And there is the industry layer. The Hollywood industry runs on recurring catering — production catering, post-production crew meals, agency lunches, on-set craft service. None of that fits the marketplace model, but the branded direct site with scheduled orders, group ordering, and recurring account history is purpose-built for it. WeHo and Beverly Hills dinner traffic at $50-$120 average tickets makes the 28% marketplace tax fatal at the high end too. The whole city is a direct-ordering market waiting to happen.

Imagine your LA Naya Grill

The same playbook. Tuned for LA.

Naya Grill is the proof. Two Florida Lebanese fast-casual locations on Zay-OS — direct orders flow through the branded site with zero commission, while DoorDash, Uber Eats, and Grubhub orders ingest into the same kitchen tablet via Otter. The same kit fits a Koreatown BBQ spot, a Sawtelle ramen shop, a Boyle Heights taquería, a Mid-City strip-mall Thai counter, a WeHo dinner restaurant, or an Anaheim Little Arabia shawarma kitchen: one ticket flow, one menu source of truth, four channels covered.

2
live FL locations
0%
on direct orders
1
kitchen tablet
4
channels routed
Every LA cuisine

From Korean BBQ to birria to ramen to shawarma.

LA's ethnic-cuisine density is the deepest on the West Coast. Zay-OS ranks across the full spectrum — Korean, Mexican, Japanese, Thai, Vietnamese, Ethiopian, Arab, Persian, Filipino, and the modern American scene.

Korean
Mexican
Japanese
Thai
Vietnamese
Ethiopian
Arab + Middle Eastern
Halal
Sushi
American
Italian
Persian
LA flat pricing

$499/month per location. No commission. Ever.

Operator is $499/month. Operator + Marketplace (Otter-ingested DoorDash, Uber Eats, Grubhub, Postmates) is $599. Concierge for up to 5 LA locations or virtual brands is $699 flat. The diner pays a $2.99 per-order fee — the restaurant keeps 100% of food revenue.

Full pricing breakdown →
LA operator questions

Asked by Los Angeles restaurants.

Is Zay-OS actually live in Los Angeles today?
Zay-OS is live in Florida at Naya Grill in Pompano Beach and West Palm Beach. LA is a priority national expansion market — operators in DTLA, Koreatown, Silver Lake, WeHo, Beverly Hills, Sawtelle, Little Tokyo, Boyle Heights, Anaheim (Little Arabia), and the broader LA metro can lock pricing and the branded site build today.
How much are LA restaurants losing to DoorDash, Uber Eats, and Postmates?
A single LA location doing 4,500 orders/month at a $33 average ticket pays roughly $40,000/month in marketplace commission (25-30% effective rate). That is over $95,000/year per location that direct ordering on Zay-OS would put back in the operator account. A busy Koreatown BBQ spot or WeHo dinner restaurant at 7,000+ orders/month is losing closer to $170,000/year.
Does Zay-OS rank for Koreatown BBQ row, sushi, and ethnic-cuisine LA?
Yes. LA is a top-3 US food city specifically because of its ethnic-cuisine density — Koreatown BBQ row is the largest Korean restaurant cluster outside Seoul; Sawtelle is the densest Japanese strip outside Japan in the US; Boyle Heights and East LA carry one of the deepest independent Mexican restaurant scenes in the country; Thai Town and Little Ethiopia anchor smaller but dense ethnic corridors. Our schema treats every one of these cuisines as a first-class LA search category, with native-language brand variants surfacing to native-language searches.
What about Boyle Heights and East LA Mexican restaurants?
Yes. Boyle Heights, East LA, and the broader San Gabriel Valley hold one of the strongest independent Mexican restaurant scenes in the country — taquerías, panaderías, mariscos, birria spots, Oaxacan and regional kitchens. These are high-repeat, lower-ticket operators where 28% marketplace commission silently destroys margin. Branded direct ordering with one-tap reorder is the right tool for high-loyalty lunch + weekend traffic.
What about Anaheim Little Arabia and the Arab restaurant community?
Yes. Anaheim is home to Little Arabia — one of the densest Arab-American restaurant communities on the West Coast, with Lebanese, Palestinian, Syrian, Egyptian, and Yemeni operators. The schema includes Arabic-language brand variants so Arabic searches surface your restaurant. The visible site stays in English (or whatever your brand language is). Our broader US Arab-restaurant-operator focus makes this a priority corridor.
Does it work for Hollywood industry catering and event catering?
Yes. The Hollywood industry runs on recurring catering — production catering, post-production crew meals, agency lunches, on-set craft service. The branded direct ordering site supports scheduled orders, large-party group ordering, and recurring catering accounts that the marketplaces were never built for. CRM and account-level history makes industry repeat-account work sticky.
What about strip-mall gems and food trucks?
Strip-mall culture is LA restaurant culture — some of the best Thai, Filipino, Vietnamese, Persian, Salvadoran, and Korean restaurants in the country are in unmarked strip-mall slots. Branded direct ordering with strong schema + GEO surfaces these hidden operators in local search where the marketplaces tend to bury them under chain results. Food-truck operators run the Concierge plan with multiple location/route brands at $699 flat.
How far across the LA metro does Zay-OS reach?
Full LA County plus Orange County and inner Inland Empire. That includes Santa Monica, West Hollywood, Beverly Hills, Pasadena, Glendale, Burbank, Long Beach, Anaheim, Irvine, Fullerton, Santa Ana, Riverside, and the rest of the South Bay, San Fernando Valley, and San Gabriel Valley. One operator plan covers any LA-metro location.

Built for LA. Onboarding for July 1.

Run the free grader to see what your LA restaurant lost to the marketplaces last month — or jump straight to getting started.