◆ Orlando online ordering

Orlando restaurants are losing $42k+/year per location to delivery apps. Take it back.

Commission-free direct ordering on your own Orlando restaurant's branded site. From Mills 50 noodle shops to Winter Park dinner spots to Lake Nona suburban traffic — marketplaces keep running, ingested into the same kitchen tablet via Otter. $499/month flat.

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Every Orlando neighborhood

Downtown. Winter Park. Lake Nona. Mills 50.

From the Mills 50 Vietnamese-Thai corridor to Winter Park Avenue dinners to Lake Nona's medical-city suburban orders — Zay-OS is set up to rank your restaurant in the Orlando neighborhood diners actually search.

Downtown Orlando
Winter Park
Lake Nona
Mills 50
Thornton Park
College Park
Ivanhoe Village
Dr. Phillips
Lake Eola
Audubon Park
Baldwin Park
SoDo

Plus Kissimmee, Maitland, Sanford, Apopka, Altamonte Springs, and the rest of the Orlando metro.

Why Orlando specifically

Orlando is a 2.7M-resident food city wearing a theme-park costume.

Most national coverage of Orlando dining ends at the Disney gates. The reality is a 2.7M-person metro with one of the fastest-growing Latin restaurant scenes in the country — Orange and Osceola counties absorbed one of the largest Puerto Rican migrations in US history post-Maria, and Venezuelan, Colombian, Cuban, and Dominican operators have built dense corridors in Kissimmee, East Orlando, and along Semoran Boulevard. Direct ordering with brand-schema-level Spanish discovery surfaces those restaurants to Spanish-language search without putting visible Spanish text on the page.

Mills 50 is the other Orlando story Google rarely tells. It is one of the densest Vietnamese, Thai, and pan-Asian corridors in Florida — high-repeat, low-ticket lunch traffic where 28% marketplace commission is the difference between a sustainable business and closing. East End Market and Audubon Park anchor the modern foodie scene; Thornton Park and College Park run the urban brunch and dinner traffic; Winter Park Avenue is the higher-ticket dinner corridor.

And there is the tourist overlay. Dr. Phillips Restaurant Row is the locals-grade dining strip adjacent to the parks, but it gets constant theme-park-residual transient traffic on top of its local base. Marketplaces are useful there for tourist discovery — Otter ingestion keeps those orders flowing — but the local repeat base belongs on a branded direct site, not a DoorDash funnel.

Imagine your Orlando Naya Grill

The same playbook. Tuned for Orlando.

Naya Grill is the proof. Two South Florida Lebanese fast-casual locations on Zay-OS — direct orders flow through the branded site with zero commission, while DoorDash, Uber Eats, and Grubhub orders ingest into the same kitchen tablet via Otter. The same kit fits a Mills 50 pho shop, a Winter Park casual, a Lake Nona suburban operator, or a Dr. Phillips Restaurant Row spot: one ticket flow, one menu source of truth, four channels covered.

2
live FL locations
0%
on direct orders
1
kitchen tablet
4
channels routed
Every Orlando cuisine

From Puerto Rican to Vietnamese to Venezuelan.

Orlando's cuisine spread mirrors its demographics — Latin, Vietnamese, Thai, and Cuban density anchors the local-grade dining scene. Zay-OS ranks across the full spectrum.

Puerto Rican
Venezuelan
Cuban
Vietnamese
Thai
Mexican
American
Italian
Sushi
Korean
Mediterranean
Caribbean
Orlando flat pricing

$499/month per location. No commission. Ever.

Operator is $499/month. Operator + Marketplace (Otter-ingested DoorDash, Uber Eats, Grubhub) is $599. Concierge for up to 5 Orlando locations or virtual brands is $699 flat. The diner pays a $2.99 per-order fee — the restaurant keeps 100% of food revenue.

Full pricing breakdown →
Orlando operator questions

Asked by Orlando restaurants.

Is Zay-OS actually live in Orlando today?
Zay-OS is live in South Florida at Naya Grill in Pompano Beach and West Palm Beach. Orlando onboarding opens July 1 — operators in Downtown, Winter Park, Lake Nona, Mills 50, Dr. Phillips, and the broader Orange/Seminole/Osceola metro can lock pricing and the branded site build now to launch with the Orlando cohort.
How much are Orlando restaurants losing to DoorDash and Uber Eats?
A single Orlando location doing 3,000 orders/month at a $30 average ticket pays roughly $22,500/month in marketplace commission (25-30% effective rate). That is about $42,000+/year per location that direct ordering on Zay-OS would put back in the operator account. A busy Mills 50 noodle shop or Winter Park casual at 6,000 orders/month is losing well over $100,000/year.
Does Zay-OS work for the growing Puerto Rican and Venezuelan restaurant base?
Yes. Post-Maria, Orange and Osceola counties absorbed one of the largest Puerto Rican migrations in the US, and Venezuelan, Colombian, and Cuban operator density has grown alongside it. Our schema and content treats Latin cuisines as first-class Orlando categories, and the discovery layer surfaces Spanish-language searches via brand schema variants — without putting Spanish text on the rendered page.
What about Mills 50, Thornton Park, and the East End Market foodie scene?
Mills 50 is one of the densest Vietnamese, Thai, and pan-Asian corridors in Florida. East End Market and Audubon Park anchor the modern foodie scene, and Thornton Park is the downtown brunch/dinner corridor. Branded direct ordering with one-tap reorder and CRM re-marketing is exactly the pattern these high-repeat neighborhoods need to break the DoorDash habit.
Does it work for tourist-area and theme-park-residual traffic (Dr. Phillips, I-Drive)?
Yes. Dr. Phillips Restaurant Row is the locals-grade dining corridor adjacent to the parks, with constant theme-park-tourist residual traffic on top. Branded direct ordering plus marketplace ingestion via Otter lets you keep the discovery flow for first-time tourists while building a repeat-customer list among locals — instead of paying DoorDash 28% on every order forever.
How far into the Orlando metro does Zay-OS reach?
Full Orlando-Kissimmee-Sanford MSA. That includes Kissimmee, Winter Park, Maitland, Sanford, Apopka, Altamonte Springs, Casselberry, Oviedo, Lake Mary, Clermont, and the rest of Orange, Seminole, Osceola, and Lake counties. One operator plan covers any Orlando-metro location.
Do I have to drop DoorDash and Uber Eats to switch?
No. Every Orlando operator we onboard keeps the marketplaces running for discovery — critical for tourist + transient traffic. On Operator + Marketplace ($599/mo), Otter pulls every DoorDash, Uber Eats, and Grubhub order into the same kitchen tablet as your Zay-OS direct orders. You steer repeats to direct ordering over time without losing first-time diner reach.
What if I run multiple Orlando locations or virtual brands?
Concierge ($699/month flat for up to 5 locations or brands) handles multi-location and multi-brand operators. Common Orlando setup: a Mills 50 or Winter Park flagship, a Lake Nona or Dr. Phillips second location, and one or two virtual brands run from the same kitchen — all on one Concierge plan.
Keep reading
Tampa ordering →
Same I-4 corridor — Ybor to Westshore.
Jacksonville ordering →
North Florida — Riverside to the Beaches.
Florida ordering →
Statewide coverage, all 40 metros.
Also: how it works · integrations · pricing

Built for Orlando. Onboarding for July 1.

Run the free grader to see what your Orlando restaurant lost to the marketplaces last month — or jump straight to getting started.

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