◆ Zay-OS vs Owner.com

Owner.com charges $499/month for its flat plan. Zayos starts at $399, and we never take a cut of your food revenue.

No commission tier at any plan. Deeper Otter integration. Florida-tuned SEO. Both are month-to-month — and the Zay-OS diner-paid service fee is flat ($0.99 pickup, $0.99 delivery), not a percentage of the ticket.

No setup fee. Month to month. We get you live in under a week.

Side by side

The line-by-line difference.

Owner.com
Zay-OS
Headline flat-plan price
$499/month for the Flat Rate plan. The Flexible plan is $249/month plus a 5% restaurant fee per order.
$499/month for Operator + Tablet. Same flat price, fully transparent on /pricing.
Commission tier exists?
Yes. The $249/month Flexible plan adds a 5% restaurant fee on every direct order.
No commission tier. Zay-OS never takes a cut of food revenue at any plan.
Diner-paid fee structure
Guests pay a 5% order support fee at checkout on both plans — a percentage that grows with the ticket.
Flat and published: $0.99 pickup, $0.99 delivery, $0 dine-in. Diner pays it, restaurant keeps 100%.
Marketplace ingestion (Uber Eats / DoorDash / Grubhub)
Direct ordering only. Marketplaces handled separately on their own tablets.
Otter ingests every marketplace order into the same kitchen tablet as your direct orders. One screen, one ticket flow.
POS depth
Toast, Square, Clover, a few others.
Orders inject into Clover, Square and Shift4 at no extra cost. Toast works with Toast's own $50 a month fee.
Geographic focus
US-wide, no specific regional focus.
Florida-first. SEO + GEO tuned for all 40 Florida metros (Miami, Tampa, Orlando, Jacksonville, Hialeah, Fort Lauderdale, Cape Coral, every population center).
Customer data ownership
Restaurant owns the customer list, exportable.
Same — restaurant owns the customer list, exportable. CRM included on every tier.
Sales-tax handling
Not bundled — restaurant handles separately.
Tax calculated per location on every direct order, with sales-tax reports and CSV exports.
Contract
Month-to-month; cancel any time (per owner.com/pricing).
Month-to-month. Cancel any time, with full data export.

Want the full cost picture behind these numbers? Read how much Owner.com costs — both plans, the guest fee, what is not published, and a worked example.

Common ground

What is the same in both.

Commission-free direct ordering

Both Owner and Zay-OS put a branded direct-ordering site on your domain so the restaurant keeps 100% of the food revenue instead of paying the marketplaces 25-35%. The category framing is the same.

$499/month (Operator + Tablet) flat-fee plan

Owner.com publishes a flat $499 monthly rate for its core plan. Zayos starts at $399, and Operator + Tablet, the plan that puts marketplace orders on one kitchen tablet, is $499. We pull ahead on what is in the bundle.

Customer data is yours

Both vendors give the restaurant full ownership of the customer list — name, email, phone, order history. Exportable. This is the structural difference vs marketplaces, and we both honor it.

CRM + reorder messaging

Both bundle a CRM with reorder messaging via SMS and email. The diner stays a diner of yours, not a tile in a marketplace.

Where we pull ahead

What is better with Zay-OS.

Florida-first

Schema, llms.txt, Google Business setup, and content are all tuned for all 40 Florida metros — Miami, Tampa, Orlando, Jacksonville, Fort Lauderdale, Cape Coral, Hialeah, every population center. Owner.com is geographically neutral; we are Florida-deep.

Otter-deep marketplace ingestion

On Operator + Tablet ($499) and Concierge ($599), Otter pulls every Uber Eats, DoorDash, and Grubhub order into the same kitchen tablet as your direct orders. Owner stops at direct ordering — operators still juggle marketplace tablets.

Flat diner-paid fee, not 5% of the ticket

The Zay-OS diner fee is flat and published on /pricing — $0.99 pickup, $0.99 delivery, $0 dine-in. Owner's guest fee is 5% of the order on both plans, so it grows with every bigger ticket. Either way the restaurant keeps 100% of food revenue; only one of the two fees scales against your diner.

No setup fee, everything published

Zay-OS charges no setup fee and publishes the entire fee schedule on /pricing. Owner.com does not publish a setup fee or payment-processing rates, so you have to ask. Both platforms are month-to-month — and we never ransom your customer list or your domain.

Straight answers

Owner.com comparison questions.

How does the Zayos price compare with Owner.com?
Owner.com lists $499 a month for its flat plan. Zayos starts at $399 a month per location for Operator, which is the branded ordering site, POS integration, CRM and sales-tax reports. Operator + Tablet, the plan that adds the kitchen tablet and brings DoorDash, Uber Eats and Grubhub orders into one feed, is $499. Both companies bill month to month.
Does Owner.com really take a cut on their cheaper plan?
Yes — per its published pricing page, Owner's $249/month Flexible plan adds a 5% restaurant fee on every direct order. Their $499/month Flat Rate plan removes the cut. We do not have the cut at any plan — Operator at $399/month is the floor and there is no commission tier above or below it.
Who pays the per-order fee on Zay-OS?
The diner pays a small flat service fee at checkout — $0.99 pickup, $0.99 delivery (10% on catering). The restaurant keeps 100% of the food revenue. We publish this on the /pricing page so there is no surprise when the operator or the diner looks for it.
What does "Otter-deep" mean and why does it matter vs Owner?
Otter is the ingestion layer that lets one kitchen tablet handle direct orders, Uber Eats, DoorDash, Grubhub, and your POS in one ticket flow. Zay-OS is built around it on the Operator + Tablet and Concierge tiers ($499 and $599). Owner is direct-ordering-first and does not pull marketplace orders into the same tablet — operators still juggle separate marketplace devices.
Why does the Florida focus matter if I am a restaurant outside Florida?
Today we are Florida-first because that is where Zay Revenue Group operates and where most of the restaurants live on Zay-OS are. The product itself works in any US market. If you are out-of-state and want to onboard, talk to us via the /contact page — we evaluate case-by-case.
Can I see Zay-OS live before signing?
Yes. Naya Grill in Pompano Beach is live on Zay-OS today. Run the free grader at grader.zay-os.com first — it will show you, in your numbers, what direct ordering would have saved you last month vs paying DoorDash and Uber Eats.

A lower starting price. Better bundle. No commission tier.

Run the free grader on your numbers to see what direct ordering would have saved you last month — or jump straight to getting started.

No setup fee. Month to month. We get you live in under a week.

Not ready yet? Get a free grade of your online ordering.

What would you keep with Owner.com's rate filled in?

The calculator opens at 5%: Owner.com's listed rate for Flexible plan. Source: Owner.com pricing, https://www.owner.com/pricing, read 4 Oct 2026. Owner.com also charges $249 a month on this plan, and guests pay a 5% order support fee. Change any number to your own. The share moved to direct is an estimate you set, not a promise.

60%

That is 1,800 app orders a month per location (DoorDash, Uber Eats, Grubhub).

30%

15% to 30% is the base commission. 25% to 35% is the blended real cost once delivery, marketing and processing fees stack. The default, 30%, is the top of the base range and the middle of the blended one. Your payout statement has your real number. Read my delivery statement

30%

An estimate you set, not a promise. It starts at a cautious 30%. How fast regulars move depends on your customers, your bag inserts and your offers. Move it to see your own case.

Plans are per location, per month. No setup fee, month to month.

What the apps charge
$0
a year, at today's volume
$0 a month
What Zayos costs
$0
a year, flat
$0 a month
Money you keep
$0
a year, after the Zayos plan, at 30% moved to direct
$0 a month

A modeled estimate from the numbers you entered. Not a promise.

Break-even

0 app orders a month per location pays for the plan.

The $0.99 service fee on pickup and delivery is paid by the diner, so it is not a restaurant cost and is not in these numbers.

How we got this
What the apps charge
Orders × share through apps × average order × commission rate × 12 months × locations.
What Zayos costs
Plan × locations × 12 months. Nothing per order.
Commission you stop paying
App sales × share moved to direct × (commission rate minus 3% card processing, which a direct order still pays).
Total: $0
Money you keep
Commission you stop paying, minus what Zayos costs.
Break-even
Plan ÷ (average order × share moved to direct × (commission rate minus 3%)).

One measured example: Farooj Abo Alabed, live on Zayos, is on pace for $40k+ a year in commission not paid to a marketplace: its direct food sales after discounts from 10 Aug to 3 Oct 2026 (55 days), annualized at a 35% blended marketplace cost.

No setup fee. Month to month. We get you live in under a week.

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No setup fee. Month to month. We get you live in under a week.

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