◆ Zay-OS vs Owner.com

Owner.com charges $499/month for their flat plan. So do we — and we never take a cut of your food revenue.

Same headline price. No commission tier at any plan. Deeper Otter integration. Florida-tuned SEO. Both are month-to-month — and the Zay-OS diner-paid service fee is flat ($0.99 pickup, $2.99 delivery), not a percentage of the ticket.

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Side by side

The line-by-line difference.

Owner.com
Zay-OS
Headline flat-plan price
$499/month for the Flat Rate plan. The Flexible plan is $249/month plus a 5% restaurant fee per order.
$499/month for Operator. Same flat price, fully transparent on /pricing.
Commission tier exists?
Yes. The $249/month Flexible plan adds a 5% restaurant fee on every direct order.
No commission tier. Zay-OS never takes a cut of food revenue at any plan.
Diner-paid fee structure
Guests pay a 5% order support fee at checkout on both plans — a percentage that grows with the ticket.
Flat and published: $0.99 pickup, $2.99 delivery, $0 dine-in. Diner pays it, restaurant keeps 100%.
Marketplace ingestion (Uber Eats / DoorDash / Grubhub)
Direct ordering only. Marketplaces handled separately on their own tablets.
Otter ingests every marketplace order into the same kitchen tablet as your direct orders. One screen, one ticket flow.
POS depth
Toast, Square, Clover, a few others.
Otter-deep: 25+ POS including Toast, Lightspeed U, Square, Clover, Revel, Aloha, Brink, HungerRush, Oracle Micros, Par Brink, NCR.
Geographic focus
US-wide, no specific regional focus.
Florida-first. SEO + GEO tuned for all 40 Florida metros (Miami, Tampa, Orlando, Jacksonville, Hialeah, Fort Lauderdale, Cape Coral, every population center).
Customer data ownership
Restaurant owns the customer list, exportable.
Same — restaurant owns the customer list, exportable. CRM included on every tier.
Sales-tax handling
Not bundled — restaurant handles separately.
DAVO bundled: daily sales-tax set-aside on every direct order. All 50 states.
Contract
Month-to-month; cancel any time (per owner.com/pricing).
Month-to-month. Cancel any time, with full data export.

Want the full cost picture behind these numbers? Read how much Owner.com costs — both plans, the 5% guest fee, what Owner doesn't publish, and a worked $8,000/month example.

Common ground

What is the same in both.

Commission-free direct ordering

Both Owner and Zay-OS put a branded direct-ordering site on your domain so the restaurant keeps 100% of the food revenue instead of paying the marketplaces 25-35%. The category framing is the same.

$499/month flat-fee plan

Both publish a flat $499 monthly rate for their core plan. We do not undercut Owner on price because that is what the bundle costs to deliver well. We pull ahead on what is in the bundle.

Customer data is yours

Both vendors give the restaurant full ownership of the customer list — name, email, phone, order history. Exportable. This is the structural difference vs marketplaces, and we both honor it.

CRM + reorder messaging

Both bundle a CRM with reorder messaging via SMS and email. The diner stays a diner of yours, not a tile in a marketplace.

Where we pull ahead

What is better with Zay-OS at the same price.

Florida-first

Schema, llms.txt, Google Business setup, and content are all tuned for all 40 Florida metros — Miami, Tampa, Orlando, Jacksonville, Fort Lauderdale, Cape Coral, Hialeah, every population center. Owner.com is geographically neutral; we are Florida-deep.

Otter-deep marketplace ingestion

On Operator + Marketplace ($599) and Concierge ($699), Otter pulls every Uber Eats, DoorDash, and Grubhub order into the same kitchen tablet as your direct orders. Owner stops at direct ordering — operators still juggle marketplace tablets.

Flat diner-paid fee, not 5% of the ticket

The Zay-OS diner fee is flat and published on /pricing — $0.99 pickup, $2.99 delivery, $0 dine-in. Owner's guest fee is 5% of the order on both plans, so it grows with every bigger ticket. Either way the restaurant keeps 100% of food revenue; only one of the two fees scales against your diner.

No setup fee, everything published

Zay-OS charges no setup fee and publishes the entire fee schedule on /pricing. Owner.com does not publish a setup fee or payment-processing rates, so you have to ask. Both platforms are month-to-month — and we never ransom your customer list or your domain.

Straight answers

Owner.com comparison questions.

Why is Zay-OS the same flat price as Owner.com?
Because $499/month is what a fair flat fee for commission-free direct ordering looks like once you bundle the branded site, kitchen tablet, CRM, DAVO, and POS integration. We are not trying to undercut Owner on price — we are matching the headline number and pulling ahead on Florida focus, Otter depth, the flat diner fee, and pricing transparency.
Does Owner.com really take 5% on their cheaper plan?
Yes — per its published pricing page, Owner's $249/month Flexible plan adds a 5% restaurant fee on every direct order. Their $499/month Flat Rate plan removes the cut. We do not have the cut at any plan — Operator at $499/month is the floor and there is no commission tier above or below it.
Who pays the per-order fee on Zay-OS?
The diner pays a small flat service fee at checkout — $0.99 pickup, $2.99 delivery (10% on catering). The restaurant keeps 100% of the food revenue. We publish this on the /pricing page so there is no surprise when the operator or the diner looks for it.
What does "Otter-deep" mean and why does it matter vs Owner?
Otter is the ingestion layer that lets one kitchen tablet handle direct orders, Uber Eats, DoorDash, Grubhub, and your POS in one ticket flow. Zay-OS is built around it on the Operator + Marketplace and Concierge tiers ($599 and $699). Owner is direct-ordering-first and does not pull marketplace orders into the same tablet — operators still juggle separate marketplace devices.
Why does the Florida focus matter if I am a restaurant outside Florida?
Today we are Florida-first because that is where Zay Revenue Group operates and where our live partner (Naya Grill) is. The product itself works in any US market. If you are out-of-state and want to onboard, talk to us via the /contact page — we evaluate case-by-case.
Can I see Zay-OS live before signing?
Yes. Naya Grill in Pompano Beach and West Palm Beach is live on Zay-OS today. Run the free grader at grader.zay-os.com first — it will show you, in your numbers, what direct ordering would have saved you last month vs paying DoorDash and Uber Eats.
Keep reading
Zay-OS vs DoorDash →
Marketplace commission math broken out per volume tier.
Florida ordering →
Why Florida operators specifically need this.
Full pricing →
$499 / $599 / $699 flat. Diner pays a small service fee ($0.99 pickup, $2.99 delivery).
Also: how it works · integrations

Same price. Better bundle. No commission tier.

Run the free grader on your numbers to see what direct ordering would have saved you last month — or jump straight to getting started.

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