◆ Delray Beach online ordering

Delray restaurants are losing $71k+/year per location to delivery apps. Take it back.

Commission-free direct ordering on your own Delray Beach restaurant's branded site. From the Atlantic Avenue dining row to Pineapple Grove to The Set's Haitian kitchens to the neighborhood spots in Lake Ida and Osceola Park — marketplaces keep running, ingested into the same kitchen tablet via Otter. $499/month flat. Live at Naya Grill in West Palm Beach + Pompano Beach today.

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Quick answer

Delray Beach restaurant online ordering is commission-free direct ordering on a Delray restaurant's own branded website. Zay-OS replaces the 25-30% DoorDash and Uber Eats marketplace tax with a flat $499/month plan, ingests the marketplaces into one kitchen tablet via Otter, and ranks across Atlantic Avenue, Pineapple Grove, Downtown Delray, The Set, and every southern Palm Beach County neighborhood — with Naya Grill live on the platform 25 minutes away in each direction.

Every Delray neighborhood

The Ave. Pineapple Grove. The Set. Delray Marketplace.

From the Atlantic Avenue dining row to the Pineapple Grove arts district to The Set's Haitian and Caribbean kitchens to the west-Delray spots at Delray Marketplace — Zay-OS is set up to rank your restaurant in the neighborhood diners actually search.

Atlantic Avenue
Pineapple Grove
Downtown Delray
The Set
West Atlantic
Delray Marketplace
Lake Ida
Osceola Park
Seagate
Tropic Isle
Congress Avenue
Linton Boulevard

Plus Boca Raton, Boynton Beach, Highland Beach, Gulf Stream, and the rest of southern Palm Beach County.

Why Delray specifically

One of Florida's densest restaurant strips — with a seasonal swing to match.

Delray Beach carries about 67,000 year-round residents, but the number that matters to a restaurant operator is the density on Atlantic Avenue: roughly two walkable miles from I-95 to the ocean packed with one of the densest independent restaurant strips in Florida — new American, seafood, Italian, sushi, steakhouse, and cocktail-driven kitchens door to door, running some of the highest average tickets in South Florida. Pineapple Grove, the arts district just north of Atlantic, stacks a second dining cluster with a heavier local-regular pattern on top of it, and the Congress Avenue and Linton Boulevard corridors carry the corporate-lunch and neighborhood volume west of downtown.

The Set — the historic district west of Swinton — is home to much of Delray's Haitian community, one of the largest in Florida, and its kitchens run on family orders and weekend volume the marketplaces tax hardest. Out west, Delray Marketplace anchors the suburban dining cluster serving the Atlantic Avenue-west communities. What the whole map shares is the season: from November through April, snowbirds and visitors swell the town far past its year-round base, and because marketplace commission is a percentage, DoorDash and Uber Eats take their biggest cut in exactly the months the Ave does its biggest volume.

The math is blunt. A Delray kitchen pushing 540 monthly orders through the apps at a $44 average ticket hands the marketplaces roughly $5,940 a month — about $71,000 a year, per location — and a busy Ave kitchen at 1,000 app orders a month is past $130,000 a year. Zay-OS flips it: your regulars and repeat visitors order direct on your own branded site at zero commission, while the marketplaces keep bringing first-timers and route straight into the same kitchen tablet via Otter. Flat $499/month, in season and out — your best season finally pays you, not the apps.

Live next door in South FL

Naya Grill is the proof, 25 minutes in either direction.

Naya Grill is a Lebanese fast-casual brand running two South Florida locations on Zay-OS — West Palm Beach (about 25 minutes north of Delray) and Pompano Beach (about 25 minutes south). Delray Beach sits directly between the two. Direct orders flow through the branded site with zero commission, while DoorDash, Uber Eats, and Grubhub orders ingest into the same kitchen tablet via Otter. The same kit fits an Atlantic Avenue dining-row kitchen, a Pineapple Grove bistro, a Haitian kitchen in The Set, or a Delray Marketplace family spot: one ticket flow, one menu source of truth, four channels covered.

2
FL locations
0%
on direct orders
1
kitchen tablet
4
channels routed
Every Delray cuisine

From Ave dining rooms to Haitian kitchens to raw bars.

Delray runs new American, seafood, Italian, sushi, and steakhouse depth on the Ave, Haitian and Caribbean kitchens in The Set, and the full coastal-FL spectrum. Zay-OS ranks across all of them.

New American
Seafood + Raw Bars
Italian
Sushi + Japanese
Steakhouse
Mediterranean
Mexican + Tacos
Haitian + Caribbean
Farm-to-Table
Pizza
Brunch + Cafes
Gastropubs + Cocktail Kitchens
Delray flat pricing

$499/month per location. No commission. Ever.

Operator is $499/month. Operator + Marketplace (Otter-ingested DoorDash, Uber Eats, Grubhub) is $599. Concierge is $699/month per location (up to 5 virtual brands per kitchen included). The diner pays a small flat service fee ($0.99 pickup, $2.99 delivery) — the restaurant keeps 100% of food revenue.

Full pricing breakdown →
Delray operator questions

Asked by southern Palm Beach County restaurants.

Is Zay-OS actually live in the Delray Beach area today?
Yes. Naya Grill is live on Zay-OS at two South Florida locations — West Palm Beach, about 25 minutes north of Delray, and Pompano Beach, about 25 minutes south — and Delray Beach sits between the two, fully inside the Palm Beach and Broward county service area. Direct orders flow through Naya's branded site with zero commission, while DoorDash, Uber Eats, and Grubhub orders flow into the same kitchen tablet via Otter.
How much are Delray Beach restaurants losing to DoorDash and Uber Eats?
A single Delray location pushing 540 of its monthly orders through the apps at a $44 average ticket pays roughly $5,940/month in marketplace commission (25% effective rate). That is about $71,000/year per location that direct ordering on Zay-OS would put back in the operator account. A busy Atlantic Avenue kitchen sending 1,000 app orders a month is losing over $130,000/year — the Ave runs higher average tickets than most of South Florida, which makes the commission tax bite harder per order.
Does it work for the Atlantic Avenue dining-row format?
It is built for it. Atlantic Avenue packs one of the densest restaurant strips in Florida into roughly two walkable miles from I-95 to the ocean — new American, seafood, Italian, sushi, steakhouse, and cocktail-driven kitchens door to door. That density means diners search by name, and a restaurant's own branded ordering site captures that direct-intent demand at zero commission instead of routing it through a marketplace that lists your neighbors on the same screen. Pickup, delivery, and scheduled order-ahead all run through the one branded flow.
What about Pineapple Grove and The Set?
Yes. Pineapple Grove, the arts district just north of Atlantic, runs its own dining cluster with a heavier local-regular pattern than the Ave itself. The Set, the historic neighborhood district west of Swinton, is home to much of Delray's Haitian and Caribbean community — one of the largest Haitian communities in Florida — and its kitchens run on family orders and weekend volume that branded direct ordering protects far better than the marketplaces. One operator plan covers any of it.
How do the snowbird season swings change the math?
They are the strongest argument for flat pricing in Delray. The winter population surge from November through April can add tens of thousands of seasonal residents and visitors, and because marketplace commission is a percentage, the apps take their biggest cut in exactly the months the Ave does its biggest volume. Zay-OS is a flat $499 to $699 per location per month whether it is a packed February Saturday or a slow September Tuesday — your best season finally pays you, not the apps. And the CRM keeps the year-round locals in Lake Ida, Osceola Park, and Seagate ordering direct through the summer.
How far does the Delray-area service reach?
Full Palm Beach and Broward county coverage from Delray Beach. That includes Boca Raton, Boynton Beach, Highland Beach, Gulf Stream, Lake Worth Beach, Lantana, Wellington, West Palm Beach, Deerfield Beach, and Pompano Beach. One operator plan covers any South Florida location.
Does it handle catering and private-event orders?
Yes. Delray runs a heavy catering economy — office and event catering off the Congress Avenue corporate corridor, beach-wedding and private-event volume near the ocean blocks, and holiday orders across the neighborhoods. Catering runs through the same branded ordering flow with a 10% service fee paid by the customer, and the restaurant keeps 100% of the food revenue. The CRM turns a one-time event order into a repeat account.
Do I have to drop DoorDash and Uber Eats to switch?
No. Every Delray operator we onboard keeps the marketplaces running for discovery — important in a town with this much seasonal-visitor and weekend-tourist traffic on the Ave. On Operator + Marketplace ($599/mo), Otter pulls every DoorDash, Uber Eats, and Grubhub order into the same kitchen tablet as your Zay-OS direct orders. You steer repeats to direct ordering over time without losing first-time diner reach.
Keep reading
Boca Raton ordering →
The neighbor market directly south.
West Palm ordering →
Naya Grill is live there, 25 minutes north.
Florida ordering →
All 40 FL metros, statewide breakdown.
Also: fine dining · catering · how it works · pricing

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