◆ Florida online ordering

Online ordering built for Florida restaurants. Miami to Jacksonville.

Commission-free direct ordering on your own branded site. One kitchen tablet for every channel. Marketplaces ingested via Otter so you do not have to drop DoorDash or Uber Eats. $499/month flat. Live at Naya Grill in Pompano Beach and West Palm Beach today.

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Every Florida metro

40 metros. Same flat price. Same kit.

From the largest city in the state to the smallest beach town — Zay-OS is set up to rank you in your metro and route your orders to one tablet.

Jacksonville
Miami
Tampa
Orlando
St. Petersburg
Hialeah
Tallahassee
Fort Lauderdale
Port St. Lucie
Cape Coral
Pembroke Pines
Hollywood
Gainesville
Miramar
Coral Springs
Lehigh Acres
Palm Bay
West Palm Beach
Clearwater
Brandon
Pompano Beach
Lakeland
Davie
Riverview
Sunrise
Boca Raton
Deltona
Plantation
Sarasota
Fort Myers
Naples
Kissimmee
Largo
Deerfield Beach
Melbourne
Boynton Beach
Lauderhill
Wellington
Delray Beach
Daytona Beach

If your city is not on this list, talk to us — we evaluate case-by-case.

Why Florida operators specifically

FL takes a bigger marketplace hit than the average US state.

Highest marketplace penetration in the US

Florida is one of the top three US states for DoorDash and Uber Eats order density (alongside California and Texas). High penetration means high commission burden — the average FL independent restaurant pays the marketplaces more per month than restaurants in lower-density states.

Tourism + transient diners

A huge share of FL diner traffic is tourists, snowbirds, and seasonal residents who default to the marketplace apps because they do not know the local restaurant brands. A direct-ordering site with sharp SEO and Google Business presence is how you intercept that traffic before they open Uber Eats.

Multicultural diner base, multiple search languages

FL diners search in English, Spanish, French, Haitian Creole, and Arabic. Zay-OS schema carries multilingual brand variants so a restaurant ranks across all of those query languages without putting non-English text on the page.

Live in Florida today

Naya Grill — Pompano Beach + West Palm Beach.

Naya Grill is a Lebanese fast-casual brand running two FL locations on Zay-OS. Direct orders flow through their branded site (no commission). DoorDash, Uber Eats, and Grubhub orders flow into the same kitchen tablet via Otter. One ticket flow, one menu source of truth, every channel covered.

2
FL locations
0%
on direct orders
1
kitchen tablet
4
channels routed
Statewide flat pricing

$499/month. Same in every Florida metro.

Operator is $499/month per location. Operator + Marketplace (Otter-ingested DoorDash, Uber Eats, Grubhub) is $599. Concierge for up to 5 locations is $699 flat. The diner pays a $2.99 per-order fee at checkout — the restaurant keeps 100% of food revenue.

Full pricing breakdown →
Florida operator questions

Asked by FL restaurants we onboarded.

Does Zay-OS serve Hialeah and Doral restaurants?
Yes. Hialeah and Doral are both in our full Florida service area. SEO and Google Business setup specifically prioritize the Hialeah and Doral Cuban, Venezuelan, Colombian, and Latin American operator base — markets where Spanish-language search converts heavily.
What about Latin restaurants and Cuban restaurants specifically?
Most of our underwriting work targets exactly this operator base — independent Latin, Cuban, Mexican, Venezuelan, Colombian, and Peruvian restaurants in South Florida who are paying 25-35% to the marketplaces. The branded direct-ordering site lets the regular customer base reorder in one tap and the restaurant keeps the margin.
Does Zay-OS cover Tampa Bay (Tampa, St. Petersburg, Clearwater, Brandon)?
Yes. All four Tampa Bay metros are in our service area. Our SEO + GEO setup ranks restaurants in Tampa, St. Pete, Clearwater, Brandon, and the smaller Bay-area cities (Riverview, Largo) without needing separate sites or extra fees per metro.
What about Orlando and the I-4 corridor?
Orlando, Kissimmee, Deltona, Lakeland, and the surrounding I-4 corridor metros are all covered. Orlando tourism volume specifically benefits from a direct-ordering site because hotel concierges and Airbnb hosts will link diners to your site instead of routing them to the marketplaces.
Do you serve North Florida — Jacksonville, Tallahassee, Gainesville?
Yes. Jacksonville is the largest city in the state by population and a primary market for Zay-OS. Tallahassee and Gainesville are also covered — both have heavy university/student delivery volume that the marketplaces dominate today.
Is the pricing different by metro?
No. Zay-OS is $499/month per location for Operator, $599 for Operator + Marketplace, $699 for Concierge — same in Miami, Tampa, Orlando, Jacksonville, Pompano Beach, Cape Coral, every metro. The diner-paid $2.99 per-order fee is also the same statewide. No surcharge for any region.
Can I see a Florida restaurant live on Zay-OS today?
Yes. Naya Grill is live on Zay-OS at two Florida locations: Pompano Beach and West Palm Beach. Direct orders flow through their branded site into the same kitchen tablet that handles their Uber Eats, DoorDash, and Grubhub orders via Otter.
How long does Florida restaurant onboarding take?
Most Florida restaurants take their first direct order within a week of signing. Full marketplace ingestion via Otter is live within two to three weeks. The branded site, kitchen tablet, CRM, and DAVO sales-tax setup all happen in parallel — no waiting on one step to start the next.
Keep reading
Miami online ordering →
Neighborhood-by-neighborhood breakdown.
Restaurant online ordering 101 →
The category page — what direct ordering should look like.
Zay-OS vs DoorDash →
Line-by-line commission breakdown.
Also: how it works · integrations · pricing

Built for FL. Onboarding for July 1.

Run the free grader to see what you lost to the marketplaces last month — or jump straight to getting started.

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