Read my delivery statement: where did the money go?

Type five numbers from one DoorDash, Uber Eats or Grubhub payout statement: gross sales, commission, marketing fees, adjustments and payout. This page shows in plain words where the money went and your effective take rate, the share of sales that did not reach you. Nothing is stored or sent.

The food subtotal for the period, before any fees.

Commission, marketplace fee or marketing fee on orders.

Ads, sponsored listings and promotions you funded.

Refunds, error charges and other adjustments, as a positive number.

What was deposited. Leave empty and the report uses the three lines above.

The numbers shown are an example. Replace them with the totals from one of your statements.

Your effective take rate
0%
$0 of $0 did not reach you
In plain words

  • Commission:
  • Marketing and promo fees:
  • Adjustments and refunds:
  • Other, not explained by those three:
  • Paid to you:

The same sales on your own site

Take rate = (gross sales minus payout) divided by gross sales. With no payout typed, it is (commission + marketing + adjustments) divided by gross sales. This is arithmetic on the numbers you typed, not a statement about any app's rates. Refunds went to diners, not to the app; they are counted because they did not reach you.

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What is an effective take rate?

It is the share of your gross sales on a delivery app that did not reach your bank account: gross sales minus your payout, divided by gross sales. It is usually higher than the commission on your plan, because marketing fees, promotions you funded, refunds and other adjustments come out too.

Where do I find these numbers on my statement?

Use the totals for one payout period. Gross sales is the food subtotal before any fees. Commission is the line the app calls commission, marketplace fee or marketing fee. Marketing covers ads and promotions you funded. Adjustments covers refunds and error charges. Payout is what was deposited.

Listed rates, for comparison with your own: what DoorDash charges, what Uber Eats charges, what Grubhub charges. More: all free tools.

What else do owners ask about their statement?

Why is my take rate higher than my plan rate?

A plan rate covers the commission only. A statement also carries ads, promotions you funded, refunds and error charges, and sometimes tablet or processing fees. This page adds the lines you type and, when you enter the payout, shows any amount the three lines do not explain as "other".

Is my statement uploaded or saved?

No. You type numbers; no file is uploaded. The arithmetic runs in your browser, nothing is stored and nothing is sent to Zayos. The page address holds only the five numbers, so you can copy the link or print the report. It contains no name and no restaurant.

What do I do with the result?

Compare it with a direct order. On your own ordering site there is no commission; a direct order pays about 3% card processing, and Zayos is a flat $399, $499 or $599 per location a month. The savings calculator opens with your take rate filled in.
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