Detroit restaurants are losing $48k+/year (modeled at 3,000 orders a month) per location to delivery apps. Zay-OS is how the city takes it back.
For restaurant owners: this is online ordering software, not a restaurant directory.
Commission-free direct ordering on your own Detroit restaurant's branded site. DoorDash, Uber Eats, and Grubhub keep running, ingested into the same kitchen tablet via Otter. $499/month flat (Operator + Tablet), no commission on orders or tips. Built for the coney islands, Detroit-style pizzerias, Mexicantown taquerias, and Greektown kitchens carrying the city.
Zay-OS gives Detroit restaurants commission-free online ordering on their own branded website. Third-party delivery apps charge 15-30% base commission per order (25-35% blended real cost), costing a typical independent $48,000 or more per location every year (modeled at 3,000 orders a month). Zay-OS charges a flat $399 to $599 per location per month with a small flat service fee paid by the diner ($0.99 pickup, $0.99 delivery; 10% on catering), and routes marketplace orders into the same kitchen tablet through Otter. It is live at Naya Grill in Florida and now onboarding Detroit operators.
No setup fee. Month to month. We get you live in under a week.
Corktown. Midtown. Greektown. Mexicantown.
From Downtown game-day rushes to Corktown walk-ups near Michigan Central, Eastern Market Saturday crowds, and the Bagley Street taquerias in Mexicantown — every Zayos storefront ships with structured data for the menu, the address and the hours.
Plus every Wayne, Oakland, and Macomb county community in the full metro Detroit service area.
A food city with thin margins and heavy app dependence — the worst combination.
Detroit's restaurant scene is dense, distinctive, and mostly independent — which is exactly why the marketplaces hit it so hard. Downtown and Greektown run on stadium, casino, and event-night volume: thousands of fast tickets where a 25-35% blended commission compounds into six figures a year. The coney islands — the American and Lafayette rivalry downtown and the hundreds of coney counters across the metro — live on high order count and low ticket size, the precise math the apps punish worst. Detroit-style pizza, the square brick-cheese institutions with the crispy caramelized edge, travels well and reorders constantly, which is money left on the table every time it goes out through DoorDash instead of a branded site.
Corktown and Midtown are the growth story. With Michigan Central reopened and Ford anchoring Corktown, and Wayne State and the hospital corridor filling Midtown, the diner base skews younger, denser, and more repeat-driven — people who will reorder from a branded site in one tap if you give them one. Eastern Market pulls a citywide crowd every Saturday, and Southwest Detroit's Mexicantown taquerias on Bagley and Vernor run the tightest margins of anyone, where a marketplace take can erase the profit on a whole order. On the Dearborn edge, the metro carries the largest Arab-American community in the country, with the Warren Avenue corridor a short drive from Downtown.
What every one of these operators has in common is that the marketplaces own their customer relationship and tax every order. A typical independent loses $48,000 or more per location per year (modeled at 3,000 orders a month) to third-party commission — for a busy coney or Greektown kitchen it is far more. Zay-OS flips it: your regulars order direct on your own branded site at zero commission, while DoorDash, Uber Eats, and Grubhub keep bringing first-time diners and route straight into the same kitchen tablet via Otter. You keep the reach and stop paying rent on the customers you already earned.
Naya Grill — live in Florida, proving it works.
Restaurants take direct orders on Zayos today in Florida, Illinois and Missouri, among them Farooj Abo Alabed in Temple Terrace, Naya Grill in Pompano Beach and Papa Chocolate in Worth. Zayos is built in Fort Lauderdale, Florida, and setup is done remotely, Detroit included. The system is already running in production. Naya Grill is a Lebanese fast-casual brand on Zay-OS in Pompano Beach, Florida. Direct orders flow through their branded site with zero commission. DoorDash, Uber Eats, and Grubhub orders ingest into the same kitchen tablet via Otter. One ticket flow, one menu source of truth, four channels covered. That is the identical setup a Corktown, Greektown, or Mexicantown operator runs on day one — and Detroit's dense repeat-customer base means direct ordering ramps fast once the regulars have a site to reorder from.
Coneys. Detroit-style pizza. Taquerias. Middle Eastern.
Detroit's table runs from coney counters and square-pan pizza to Mexicantown taquerias, Greektown souvlaki, Hamtramck pierogi, and Warren Avenue shawarma. Zayos works across all of them, and the branded site bends to your menu whether you are a 60-year coney institution or a new Corktown concept.
From $399/month per location. No commission. Ever.
Operator is $399/month. Operator + Tablet (Otter-ingested DoorDash, Uber Eats, Grubhub) is $499. Concierge is $599/month per location (up to 5 virtual brands per kitchen included). The diner pays a small flat service fee at checkout ($0.99 pickup, $0.99 delivery; 10% on catering) — the restaurant keeps 100% of food revenue, and 100% of tips on pickup and dine-in. On delivery the tip goes to the driver.
Asked by the Detroit restaurants we are talking to.
Is Zay-OS live in Detroit yet?
How much are Detroit restaurants losing to DoorDash and Uber Eats?
Does Zay-OS serve Downtown, Midtown, Corktown, and Greektown?
What about Mexicantown and Southwest Detroit taquerias?
Do coney islands and Detroit-style pizzerias do enough volume for direct ordering to matter?
I run a Middle Eastern or halal restaurant near Dearborn, is there a better-fit page?
What if I run multiple Detroit locations or virtual brands?
Do I have to drop DoorDash and Uber Eats to switch?
Built for Detroit. Onboarding now.
Run the free grader to see what your Downtown, Midtown, Corktown, Greektown, Mexicantown, or Eastern Market restaurant lost to the marketplaces last month — or jump straight to getting started.
Talk to a person, or just start.
(954) 807-1509One number reaches support, account management and onboarding. Open 11am to 11:59pm ET, 7 days a week.
No setup fee. Month to month. We get you live in under a week.
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