Zayos vs Uber Eats for restaurants
Published May 2026 · Updated October 4, 2026
Zayos and Uber Eats do different jobs. Uber Eats is a marketplace that brings new diners and lists a 20%, 25% or 30% fee per order. Zayos is commission-free ordering on your own site for a flat $399 to $599 per location per month. Most restaurants use both.
Source: Uber Eats merchant pricing, https://merchants.ubereats.com/us/en/pricing/, read 4 Oct 2026.
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Source for the prices and rates in this section: Uber Eats for Merchants pricing, read 4 Oct 2026. A company can change them; its own page is what counts.
How do Zayos and Uber Eats compare for a restaurant?
Uber Eats figures: Source: Uber Eats merchant pricing, https://merchants.ubereats.com/us/en/pricing/, read 4 Oct 2026.
| Uber Eats | Zayos | |
|---|---|---|
| What it is | A marketplace app where diners browse many restaurants. | Ordering on your own branded site. |
| Cost to the restaurant | A 20%, 25% or 30% marketplace fee per order by plan. 7% on pickup. | $399, $499 or $599 per location per month. No commission. |
| Fee the diner pays | Set by Uber Eats. | A flat $0.99 on pickup and delivery, $0 dine-in, 10% on catering. |
| Who owns the customer | Uber Eats. | The restaurant. |
| Delivery | Uber Eats couriers. | A courier booked per order. |
| Contract | See your Uber Eats agreement. | Month to month, no contract, no setup fee. |
| Brings new diners | Yes. That is its job. | No. It serves diners who already know you. |
How much does Uber Eats charge restaurants?
Uber Eats lists three plans: Lite at a 20% marketplace fee, Plus at 25% and Premium at 30%. Pickup orders carry a 7% fee, and restaurants using their own drivers pay 15% (Source: Uber Eats merchant pricing, https://merchants.ubereats.com/us/en/pricing/, read 4 Oct 2026).
Across the apps the base commission is 15% to 30%. The blended real cost is 25% to 35% once delivery, marketing and processing fees stack.
What Uber Eats charges restaurants, line by lineWhat does Zayos cost compared with Uber Eats?
Zayos is a flat fee: Operator $399, Operator + Tablet $499, Concierge $599, per location per month. Zayos takes no cut of food revenue and no cut of tips. The restaurant keeps 100% of food revenue, and 100% of tips on pickup and dine-in. On delivery the tip goes to the driver.
At a $40 average order and a 30% fee, each order moved from the app to your own site keeps about $12 before card processing. About 42 such orders a month cover the $499 Operator + Tablet plan.
Savings calculatorShould a restaurant use Zayos instead of Uber Eats, or both?
Both. Uber Eats finds diners who have never heard of you. Zayos is where you send them for the second order, with no commission. On the $499 Operator + Tablet plan, Uber Eats, DoorDash and Grubhub orders arrive in one feed with direct orders on the Otter tablet.
Restaurants are live on Zayos and taking direct orders today, including Farooj Abo Alabed and Juice Time. We get you live in under a week.
How the one-tablet setup worksWhat can Uber Eats do that Zayos cannot?
Uber Eats puts your restaurant in front of people already browsing the app. Zayos does not bring strangers. Zayos ordering sites are English only, and there is no branded mobile app.
Uber Eats alternativesWhat else do owners ask about Zayos vs Uber Eats?
Is Zayos a replacement for Uber Eats?
How much commission does Uber Eats take?
Does Zayos charge commission?
Can Uber Eats orders show on the same tablet as Zayos orders?
Who delivers Zayos orders?
How fast can a restaurant start with Zayos?
Where do the competitor figures on this page come from?
- Source: Uber Eats merchant pricing, https://merchants.ubereats.com/us/en/pricing/, read 4 Oct 2026.
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Not ready yet? Get a free grade of your online ordering.
Related: Zayos vs DoorDash, Zayos vs Grubhub, DoorDash vs Uber Eats, Zayos pricing, see the demo.
What would you keep with Uber Eats's rate filled in?
The calculator opens at 25%: Uber Eats's listed rate for Plus plan. Source: Uber Eats for Merchants pricing, https://merchants.ubereats.com/us/en/pricing/, read 4 Oct 2026. Change any number to your own. The share moved to direct is an estimate you set, not a promise. For Uber Eats alone, use the Uber Eats fee calculator.
A modeled estimate from the numbers you entered. Not a promise.
0 app orders a month per location pays for the plan.
The $0.99 service fee on pickup and delivery is paid by the diner, so it is not a restaurant cost and is not in these numbers.
How we got this
- What the apps charge
- Orders × share through apps × average order × commission rate × 12 months × locations.
- What Zayos costs
- Plan × locations × 12 months. Nothing per order.
- Commission you stop paying
- App sales × share moved to direct × (commission rate minus 3% card processing, which a direct order still pays).
Total: $0 - Money you keep
- Commission you stop paying, minus what Zayos costs.
- Break-even
- Plan ÷ (average order × share moved to direct × (commission rate minus 3%)).
One measured example: Farooj Abo Alabed, live on Zayos, is on pace for $40k+ a year in commission not paid to a marketplace: its direct food sales after discounts from 10 Aug to 3 Oct 2026 (55 days), annualized at a 35% blended marketplace cost.
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