◆ Warren Ave · The US Arab capital

Warren Avenue Arab restaurants are losing $48k+/year per location to delivery apps. Zay-OS is how Dearborn takes it back.

Commission-free direct ordering on your own Dearborn Arab restaurant's branded site. Marketplaces (DoorDash, Uber Eats, Grubhub) keep running, ingested into the same kitchen tablet via Otter. $499/month flat. Built for the Lebanese fine-dining houses, Iraqi kebab restaurants, Yemeni coffee shops, and Syrian bakeries on Warren Avenue and Michigan Avenue.

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Every Dearborn + metro Detroit Arab corridor

Warren Ave. Michigan Ave. Schaefer. Hamtramck.

From the East Dearborn Lebanese fine-dining row on Warren to West Dearborn Yemeni coffee shops, Hamtramck's Haraz / Qahwah House wave, and Sterling Heights Iraqi kebab houses — Zay-OS is set up to rank the restaurant in the corridor diners actually search.

Warren Ave (East Dearborn)
Warren Ave (West Dearborn)
Michigan Ave corridor
Ford Rd
Schaefer Rd
Greenfield Rd
Dearborn Heights
Hamtramck
Detroit (SW + East)
Sterling Heights
Canton
Livonia

Plus every metro Detroit city in the Warren-to-Michigan-Ave Arab restaurant footprint.

Why Dearborn matters

The capital of Arab America — and the most demanding restaurant market in the country.

Dearborn has the highest concentration of Arab Americans of any city in the United States — roughly 45% of the population, with a Lebanese, Yemeni, and Iraqi majority and significant Syrian, Palestinian, and Egyptian communities. Warren Avenue is the heart of it. There are more than 100 Arab-owned restaurants along Warren Avenue and Michigan Avenue alone, spanning multi-generational Lebanese fine-dining institutions, Iraqi kebab houses, Yemeni coffee shops, and Syrian bakeries.

Halal compliance is the default here, not an edge case. Almost every meat-serving restaurant on the Warren corridor is halal. The Zabihah supply chain — butchers, certifiers, importers — is more mature in Dearborn than anywhere else in the US. And the diner base is the most discerning Arab food market in the country. Families that have ordered from the same Lebanese kitchen for thirty years notice when something changes. Marketplace fees that erode quality and force menu shrinkflation get noticed first in Dearborn.

The Yemeni coffee shop renaissance — the Haraz / Qahwah House model — started here and has spread nationally. The model only works because it is direct: high-frequency, high-margin pour-over drinks cannot survive a 30% marketplace take. The metro Detroit footprint extends to Dearborn Heights, Hamtramck (Bangladeshi and Yemeni anchored, increasingly destination for the Yemeni coffee scene), Sterling Heights (heavy Iraqi and Chaldean), SW Detroit, Canton, and Livonia. Zay-OS is the infrastructure for all of it.

The proof restaurant — what a Dearborn Naya Grill would unlock

Naya Grill — already live, already proving it.

Naya Grill is a Lebanese fast-casual brand running two locations on Zay-OS today. Direct orders flow through their branded site with zero commission. DoorDash, Uber Eats, and Grubhub orders ingest into the same kitchen tablet via Otter. One ticket flow, one menu source of truth, four channels covered. This is the exact playbook a Warren Avenue Lebanese institution or a Hamtramck Yemeni café would run on day one — except in Dearborn, the repeat-customer density is higher, which means direct ordering ramps faster than it does anywhere else.

2
live locations
0%
on direct orders
1
kitchen tablet
4
channels routed
Every Arab cuisine on Warren

Lebanese. Yemeni. Iraqi. Syrian. Palestinian.

Dearborn is where every Arab cuisine in America has its most developed expression. Zay-OS schema ranks across all of them, and the branded site bends to your menu and brand whether you are a 40-year Lebanese institution or a new Yemeni café.

Lebanese
Yemeni
Iraqi
Syrian
Palestinian
Egyptian
Jordanian
Saudi + Khaleeji
Halal Mediterranean
Halal grill
Shawarma + falafel
Arabic café
Dearborn flat pricing

$499/month per location. No commission. Ever.

Operator is $499/month. Operator + Marketplace (Otter-ingested DoorDash, Uber Eats, Grubhub) is $599. Concierge for up to 5 Dearborn, Dearborn Heights, Hamtramck, or metro Detroit locations + virtual brands is $699 flat. The diner pays a $2.99 per-order fee — the restaurant keeps 100% of food revenue.

Full pricing breakdown →
Warren Ave operator questions

Asked by the Dearborn Arab restaurants we talk to.

Does Zay-OS serve the Warren Avenue corridor in Dearborn?
Yes. Warren Avenue — both East Dearborn (the historic Lebanese and Iraqi anchor) and West Dearborn — is a priority service area. Warren Avenue is the densest concentration of Arab-owned restaurants in the United States, with well over 100 restaurants spanning Lebanese fine dining, Iraqi kebab houses, Yemeni coffee shops, Syrian bakeries, and Palestinian fast-casual within a few miles. Every one of those operators is exactly the profile Zay-OS is built for.
Is Zay-OS a good fit for Dearborn halal restaurants?
Yes. In Dearborn, halal compliance is the default — almost every meat-serving restaurant on Warren Avenue and Michigan Avenue is halal, and the Zabihah supply chain is more developed here than anywhere else in the country. The branded ordering site lets operators surface specific certifications, family lineage, and ingredient sourcing in a way DoorDash never will. The CRM matters in a community where multi-generational families have been ordering from the same kitchens for thirty years.
How much are Dearborn Arab restaurants losing to DoorDash and Uber Eats?
A single Warren Avenue Lebanese or Iraqi restaurant doing 4,000 orders/month at a $32 average ticket pays roughly $32,000/month in marketplace commission (25-30% effective rate). That is $48,000+/year per location at the conservative end and $150,000+/year for the higher-volume kebab houses and the Yemeni coffee shops that run thousands of small daily tickets. Direct ordering on Zay-OS puts every dollar back in the operator account.
Does Zay-OS reach Dearborn Heights, Hamtramck, and the broader metro Detroit Arab community?
Yes. Dearborn proper is the anchor, but the Arab-American footprint extends through Dearborn Heights, Hamtramck (the historic Yemeni and Bangladeshi corridor that has become a destination for the Haraz / Qahwah House Yemeni coffee movement), East Dearborn, West Dearborn, SW Detroit, Sterling Heights (heavy Iraqi and Chaldean), Canton, and Livonia. Dearborn alone has roughly 45% Arab-American population — the highest concentration of Arab Americans of any US city. Zay-OS service area covers the full metro.
Do you support Arabic-language search and discovery?
Yes. Schema and metadata include Arabic brand variants and Arabic cuisine descriptors so Arabic-language searches surface your restaurant. The visible site stays in English, but the discovery layer covers Arabic queries common across Dearborn — where Arabic is spoken in roughly half of all households and where Arabic-language search is a daily behavior, not an edge case.
I run a Warren Ave flagship plus a Dearborn Heights or Sterling Heights location — does Zay-OS scale?
Yes. Concierge ($699/month flat for up to 5 locations or brands) is built for multi-location, multi-generational Arab restaurant operators. A common Dearborn setup: one Concierge plan covering a Warren Avenue flagship, a Dearborn Heights second location, a Sterling Heights third, and a Yemeni coffee virtual brand run out of the flagship kitchen. One menu source of truth, one tablet per location, one bill.
Do I have to drop DoorDash and Uber Eats to switch?
No. Every Dearborn operator we onboard keeps the marketplaces running for first-time-diner discovery — the tourists, the work-trip visitors, the suburban customers driving in for the first time. On Operator + Marketplace ($599/mo), Otter pulls every DoorDash, Uber Eats, and Grubhub order into the same kitchen tablet as your Zay-OS direct orders. The regulars — the families that have been ordering for decades — move to direct ordering and stay there.
What about the Yemeni coffee shop wave — the Haraz and Qahwah House model?
Yemeni coffee is the strongest direct-ordering story in the US right now and Dearborn is the epicenter. High-frequency, high-margin pour-over and cardamom drinks get destroyed by marketplace commission. A $9 cup of Yemeni coffee with a $2.70 DoorDash fee is unsustainable. The whole reason these café concepts can run on tight margins is direct ordering with a CRM-driven repeat base. Zay-OS is the infrastructure that lets a Warren Avenue Yemeni café operator scale to the next location without giving the platforms a 30% tax.
Keep reading
Bridgeview IL Arab ordering →
87th St + the Mosque Foundation.
Brooklyn NY Arab ordering →
Bay Ridge + Sunset Park 5th Ave.
Full pricing →
Operator, Marketplace, Concierge.
Also: how it works · integrations · pricing

Built for Warren Avenue. Onboarding now.

Run the free grader to see what your Dearborn, Dearborn Heights, Hamtramck, or metro Detroit Arab restaurant lost to the marketplaces last month — or jump straight to getting started.

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