◆ Vendor cost reference

How much does Menufy cost? Zayos checks it

Published July 2026 · Updated July 26, 2026

Quick answer

Menufy publishes two prices: $149 a month on a 12 month agreement with equipment included, or $179 a month with no agreement and no cancellation penalty. Both include the whole platform with no per-order commissions. Guests pay a convenience fee whose amount Menufy does not publish.

The published price

What are Menufy’s two plans?

Two plans, one product. Menufy does not sell tiers: its pricing page says "The full Menufy platform. No tiers, no add-ons, no surprises," and the only choice you are making is whether to sign for a year. Everything below is quoted from restaurant.menufy.com/pricing as it read on 26 July 2026.

Annual
$149
per month, billed over 12 months
12 month agreement
  • Menufy states "Save $360/year" against the flexible plan, which is exactly the $30 monthly difference times twelve. The arithmetic checks out.
  • "Free equipment included." Menufy does not publish what the equipment is, whether it is owned or loaned, or what happens to it if you leave.
  • $1,788 a year at the published rate, before the guest convenience fee and card processing.
Month to month
$179
per month, no agreement
Cancel anytime, no penalty
  • Menufy states "No agreement required", "Cancel anytime, no penalty", and that services end at your monthly contract date.
  • Equipment is not listed as included on this plan; the pricing page does not publish an equipment cost either.
  • $2,148 a year at the published rate. The $360 premium is the price of not signing anything.

A small thing worth saying, because it is rarer than it should be: Menufy’s own arithmetic is correct. The page claims the annual plan saves $360 a year, and $179 minus $149 is $30, times twelve months, is $360 exactly. A vendor whose published savings claim survives a calculator is a vendor whose other numbers are worth taking at face value.

What the money buys

What is included for that flat fee?

The same list on both plans, per Menufy’s pricing page. For a platform at this price the breadth is real, and the absence of tiers removes the most common source of surprise invoices in this category.

Direct online ordering

Ordering on your own site, with no per-order commission taken by Menufy. This is the core of the product and it is on both plans.

Google ordering and SEO

Ordering surfaced through Google alongside search work on the restaurant site, listed on the pricing page for both plans.

Multilingual support

Listed as included. Genuinely useful and unusual at this price, and it matters in markets where a large share of diners read a second language more comfortably than English.

Email and text marketing

Automated email and text campaigns, plus a loyalty program and an AI review booster, all listed as included rather than sold as add-ons.

Chargeback protection

Listed on the pricing page. Ask what it covers in practice and what the claim process looks like, because coverage language varies widely across this category.

Third-party driver integration

DoorDash and Uber drivers can be dispatched for your own direct orders, so you can offer delivery without hiring drivers.

Onboarding and a success manager

A dedicated onboarding specialist and a named success manager are listed as included on both plans, not sold as a professional services line.

Cloud reporting

Reporting and print-to-digital conversion are included. Confirm whether you can export your own order and customer data, which is the part that matters if you ever move.

The gap in the page

What is the one number Menufy does not publish?

The convenience fee your guest pays. Menufy is direct about the existence of it: in its own writing on delivery app fees it says "guests pay a small convenience fee, you keep 100%." That is an honest description of the model, and it is close to how Zayos works. What is missing is the amount, and the amount is the part your diners experience.

This matters more than it sounds. A guest fee is the last thing a diner sees before they decide to order, and it is the line they compare against the pizzeria down the street. If you cannot state it in advance, you cannot model your conversion rate, you cannot answer the question when a regular asks, and you cannot decide whether to absorb it. Ask for the figure, ask whether it varies by state or by order size, and ask whether you have the option to cover it yourself.

Three other lines are also absent from the pricing page and belong in your written quote: the card processing rate, which is nowhere on the page; the contents of the annual plan’s free equipment, along with who owns it and what happens if you cancel in month three; and whether any setup or onboarding charge applies. Menufy publishes more than most vendors in this comparison set. These four questions simply close the gap between "published" and "complete."

Credit where it is due

Is the 12.5% delivery app rate worth anything?

Menufy writes on its own site that it has "negotiated a special 12.5% commission rate with both DoorDash and Uber Eats for its restaurant partners, roughly half the standard rate," against standard marketplace rates it puts at 20 to 30%. If that holds for your restaurant, it is one of the more interesting things any vendor in this set is offering, because it attacks the biggest single cost most independents carry.

Handle it correctly, though. This is Menufy’s claim on Menufy’s site. Neither DoorDash nor Uber Eats publishes a partner rate at that level, so it is not independently verifiable from the outside, and the only place it becomes real is your own signed agreement. Ask which order types it covers, whether delivery is included or billed separately, and whether it applies to marketplace-sourced orders, restaurant-sourced orders, or both.

For context on what you are comparing it against: marketplace commission generally runs 15% to 30% at base rate, and 25% to 35% as a blended real cost once delivery, in-app marketing and payment processing are stacked on top. Our page on what DoorDash charges restaurants breaks that stack down line by line.

Honest fit

Who is Menufy the right answer for?

A single independent restaurant that wants commission-free direct ordering at the lowest published price in this comparison set. At $149 a month on an annual agreement, with no tiers, no per-order commission, marketing and loyalty included and multilingual ordering in the box, Menufy is real value and we are not going to argue otherwise. If price is the deciding factor, it should be on your shortlist.

It suits one profile especially well: a restaurant whose diners are more comfortable reading a language other than English. Multilingual ordering is listed as included rather than as a paid module, and in neighbourhoods where that is the difference between an order placed and an order abandoned, it is worth more than a longer feature list.

Where it is a weaker fit: an operator whose real problem is marketplace dependence rather than the price of a website. If most of your volume arrives through DoorDash, Uber Eats and Grubhub, the job is moving that volume across, and that takes ingestion, a build that converts, and someone actively working the transition. A cheaper subscription does not do that work by itself, and neither does any subscription.

The other structure

How does Zayos compare on cost?

Menufy is cheaper. $1,788 a year at $149 a month against $5,988 a year for Zayos Operator at $499 per location per month. That is the honest headline, and the rest of this section is about what the gap does and does not buy.

Same idea, published amounts

Both platforms put a small fee on the diner instead of the restaurant. Zayos publishes what it is: $0.99 pickup, $2.99 delivery, $0 dine-in, 10% on catering, with the restaurant keeping 100% of food revenue and 100% of tips. Menufy publishes that a convenience fee exists, but not the amount.

No agreement at any tier

Zayos is month to month at $499, $599 and $699, with no setup fee, so there is no annual discount to weigh against an exit clause. Menufy’s cheaper rate is the one that requires a 12 month agreement; its no-agreement plan is $179.

What the $599 tier adds

Otter ingestion: Uber Eats, DoorDash and Grubhub tickets landing on the same kitchen tablet as direct orders, so the kitchen runs one queue while direct volume displaces commission. Concierge at $699 adds up to 5 virtual brands per kitchen. Neither is something a $149 subscription is trying to do.

When to just take Menufy

One location, modest online volume, no serious marketplace dependence, and a need to keep fixed costs down. That restaurant does not need marketplace ingestion or virtual brands, and paying for them would be paying for capacity it will not use. Buy the cheaper thing.

Sources
  • Menufy official pricing page · "$149 / month" on a "12-month agreement" with "Save $360/year. Free equipment included."; "$179 / month" with "No agreement required" and "Cancel anytime, no penalty"; "no per-order commissions"; "The full Menufy platform. No tiers, no add-ons, no surprises."; and the included feature list quoted above (accessed 26 July 2026).
  • Menufy on restaurant delivery app fees · "guests pay a small convenience fee, you keep 100%"; the claim of a "special 12.5% commission rate with both DoorDash and Uber Eats for its restaurant partners, roughly half the standard rate"; and "Standard third-party delivery rates range from 20 to 30%" (accessed 26 July 2026).
  • Zayos pricing · the $499 / $599 / $699 per location tiers, no setup fee, and the diner-paid service fee quoted above.

Annual totals are the published monthly rates multiplied by twelve. The guest convenience fee amount, the card processing rate, the contents of the free equipment bundle and any setup fee are not published by Menufy as of 26 July 2026, and this page does not estimate them.

Straight answers

Menufy cost questions, answered.

How much does Menufy cost per month?
Per Menufy's published pricing page (accessed 26 July 2026), Menufy costs $149 per month on a 12 month agreement or $179 per month with no agreement. Both plans include the full platform with no tiers and no add-ons, and Menufy states there are no per-order commissions. The annual plan also includes free equipment. At the published rates that is $1,788 or $2,148 a year, before card processing and before the convenience fee guests pay at checkout.
Does Menufy charge a commission on orders?
Menufy states plainly that there are no per-order commissions, and nothing on its pricing page contradicts that. What exists instead is a fee on the guest side: Menufy writes that "guests pay a small convenience fee, you keep 100%." That structure is common and defensible, and it is close to how Zayos works. The difference is that Menufy does not publish the amount of that convenience fee, so a diner comparing your prices to the shop next door is seeing a number neither of you can look up in advance.
What does Menufy not publish?
Four things, and each of them is worth asking about before you sign. The amount of the guest convenience fee. The card processing rate, which is nowhere on the pricing page. What the "free equipment" on the annual plan actually is, whether you own it, and what happens to it if you cancel. And whether any setup or onboarding fee applies. None of those are red flags on their own, but all four belong in writing.
Is Menufy's 12.5% DoorDash and Uber Eats rate real?
It is Menufy's own published claim, made on Menufy's site: it says it has "negotiated a special 12.5% commission rate with both DoorDash and Uber Eats for its restaurant partners, roughly half the standard rate," against standard marketplace rates it describes as 20 to 30%. Neither DoorDash nor Uber Eats publishes a partner rate at that level, so treat it as a Menufy claim to verify in your own agreement rather than a published marketplace rate. If it holds for your restaurant, it is a genuinely valuable piece of the offer.
Should I take the annual plan or month to month?
The annual plan saves $360 a year and adds equipment; the flexible plan costs $360 more a year and can be stopped at any month end with no penalty. That $360 is the price of an exit, and whether it is worth paying depends on how confident you are in the platform after 30 days. A practical middle path: start month to month, run it through one full busy cycle, and switch to annual once you have seen real order volume land.
How does Menufy compare to Zayos on price?
Menufy is cheaper, and this page is not going to pretend otherwise. At $149 a month on an annual agreement it is roughly $1,788 a year against $5,988 for Zayos Operator at $499 per location per month. The structures are similar, since both put a small fee on the diner rather than on the restaurant, and Zayos publishes its amounts: $0.99 pickup, $2.99 delivery, $0 dine-in and 10% on catering, with the restaurant keeping 100% of food revenue and 100% of tips. What the difference buys on Zayos is the $599 tier that lands Uber Eats, DoorDash and Grubhub orders on the same kitchen tablet as direct orders through Otter, the Concierge tier at $699 with up to 5 virtual brands per kitchen, a build that goes live in under two weeks, and no agreement at any tier. If you want commission-free ordering at the lowest sticker price, Menufy is a strong option and an honest one.

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