Owner.com vs Popmenu: the Zayos fee math, side by side
Published July 2026 · Updated October 4, 2026
Owner.com lists $249 a month plus a 5% restaurant fee per order, or $499 flat with none, and guests pay 5% on both plans. Popmenu lists $159, $269 or $449 a month prepaid annually, and sells online ordering and catering as an add on with no price shown.
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Sources for the prices and rates in this section: Owner.com pricing; Popmenu pricing, read 4 Oct 2026. A company can change them; its own page is what counts.
Which one costs my guest less at checkout?
Only one of the two prints the answer. Owner.com lists a 5% order support fee that the guest pays on both plans. Popmenu’s pricing page shows no per order fee, because online ordering is an add on it quotes.
| Ticket | Owner.com, 5% guest fee | Popmenu |
|---|---|---|
| $12 order | $0.60 | Not listed. Quoted with the ordering add on. |
| $20 order | $1.00 | Not listed. Quoted with the ordering add on. |
| $35 order | $1.75 | Not listed. Quoted with the ordering add on. |
| $60 order | $3.00 | Not listed. Quoted with the ordering add on. |
| $125 catering order | $6.25 | Not listed. Quoted with the ordering add on. |
A percentage grows with the ticket. A pizzeria doing $16 singles and a steakhouse doing $90 tables will feel a 5% guest fee very differently, so work it out on your own average ticket before either demo.
On the other side, ask for the per order terms of the ordering add on in writing: what the restaurant pays, what the guest sees at checkout, and whether catering orders are treated differently. Until you have that number the two guest fees cannot be compared.
Sources for the prices and rates in this section: Owner.com pricing; Popmenu pricing, read 4 Oct 2026. A company can change them; its own page is what counts.
On Owner.com, is $249 or $499 the right plan for me?
There is one number and you can check it on a napkin. The two plans are $250 apart. The cheaper one adds a 5% restaurant fee on every order. $250 divided by 5% is $5,000 of monthly online sales. Below that, take the $249 plan. Above it, take the $499 Operator + Tablet plan, and note that the flat plan caps your restaurant side cost no matter how good the month gets.
Why can’t I compare the two monthly prices directly?
Because they do not contain the same thing. Owner.com’s $249 and $499 plans both list online ordering, a branded mobile app, loyalty and direct catering ordering. Popmenu lists its online ordering and catering suite as an add on across all three published tiers, and does not publish what the add on costs.
That is not a criticism, it is a product decision: Popmenu leads with the website and the marketing, and ordering is a module you bolt on if you want it. But it does mean a straight comparison of the two lowest monthly prices is not a fair one, and the single most useful thing you can do before either demo is ask Popmenu for the ordering add on price in writing.
Sources for the prices and rates in this section: Owner.com pricing; Popmenu pricing, read 4 Oct 2026. A company can change them; its own page is what counts.
The full comparison table.
Sources for the prices and rates in this section: Owner.com pricing; Popmenu pricing, read 4 Oct 2026. A company can change them; its own page is what counts.
The verdict, split by what your restaurant actually is.
Pick Owner.com if
- ◆ Delivery and pickup are the business, not a side channel.
- ◆ Your average online ticket is small enough that a 5% guest fee stays under a dollar or so.
- ◆ You clear $5,000 a month in online sales and want the $499 Operator + Tablet plan to cap the restaurant side.
- ◆ You want ordering, a branded app and loyalty inside one published price rather than beside it.
- ◆ Month to month with no cancellation fee is a requirement, not a nice to have.
Pick Popmenu if
- ◆ Most of your revenue walks through the door and the website is the thing that needs fixing.
- ◆ Your tickets are big and a percentage guest fee at checkout would bother your regulars.
- ◆ You want a waitlist, reservations, dish reviews and reputation management in one place.
- ◆ $159 a month prepaid annually is the budget, and you can live with ordering as a separate line.
- ◆ You are comfortable getting the ordering price in a quote instead of on a price list.
Sources for the prices and rates in this section: Owner.com pricing; Popmenu pricing, read 4 Oct 2026. A company can change them; its own page is what counts.
And where does Zayos land on the same chart?
Same category, third fee shape. Zayos is $399, $499 or $599 per month per location, month to month, no setup fee, and there is no restaurant side per order fee on any tier. The diner pays a flat service fee at checkout: $0.99 on pickup, $0.99 on delivery, $0 on dine in, and 10% on catering. The restaurant keeps 100% of the food revenue, and 100% of tips on pickup and dine in. On delivery the tip goes to the driver.
Held against the table above, that means a Zayos pickup order costs a guest 99 cents whether the ticket is $12 or $120, which is less than a 5% fee on anything over $20. Delivery is the same flat 99 cents, so the guest-fee comparison holds there too. Catering is where we are the expensive one: we charge the diner 10% on catering, which is $50 on a $500 catering order. Owner.com’s 5% on the same order is $25. If catering is the bulk of your online revenue, say so on the call and make each of us defend it.
The honest short version: Zayos is built for restaurants moving repeat delivery and pickup volume off the marketplaces, with the marketplace orders ingested into the same kitchen tablet through Otter. Naya Grill in Pompano Beach is live and taking direct orders on it. Farooj Abo Alabed, also live on Zayos, is on pace for $40k+ a year in commission not paid to a marketplace: its direct food sales after discounts from 10 Aug to 3 Oct 2026 (55 days), annualized at a 35% blended marketplace cost. We are a Fort Lauderdale company and our restaurants are across Florida, from Pompano Beach and Miami up through Tampa, St. Petersburg and Kissimmee.
Detail: Zayos pricing, the diner service fee explained, Zayos compared with Owner.com and Zayos compared with Popmenu.
Source for the prices and rates in this section: Owner.com pricing, read 4 Oct 2026. A company can change them; its own page is what counts.
Owner.com and Popmenu, answered.
Which one charges my customers less at checkout?
Should I take Owner.com at $249 or at $499?
Popmenu looks cheaper. Is it?
Which one is right for a dine in restaurant?
Which one is right for a delivery and pickup restaurant?
Do either of them lock me in?
Sources for the prices and rates in this section: Owner.com pricing; Popmenu pricing, read 4 Oct 2026. A company can change them; its own page is what counts.
Sources
Read directly from each vendor’s own pricing page on 4 October 2026. Every dollar figure and percentage beside a vendor’s name above is one that vendor lists; the arithmetic on top of it is ours and is shown so you can redo it.
- Owner.com plan prices, the 5% restaurant fee, the 5% guest order support fee and month to month terms: owner.com/pricing
- Popmenu tier prices prepaid annually, the online ordering and catering add on, SMS allowances and per location pricing: get.popmenu.com/pricing
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