◆ Alternatives

The honest list of Uber Eats alternatives.

Quick answer

The main Uber Eats alternatives for restaurants in 2026 are direct-ordering platforms. Zayos ($499-$699/month flat, no setup fee, diner pays a flat $0.99 pickup / $2.99 delivery fee), Owner.com ($249-$499/month, guests pay 5% at checkout), ChowNow ($249/month, no percentage of food revenue), Toast (POS-first, $0 or $69/month), and Square ($0 free plan), plus one honest non-option: switching to DoorDash or Grubhub, which carry the same 25-35% blended real cost. Most operators do not leave Uber Eats; they run a hybrid and move repeat orders direct. Every figure on this page is sourced and dated.

Looking for the line-by-line rate card instead? That lives on how much does Uber Eats charge restaurants: this page is the field of alternatives.

Why operators look

What sends restaurants shopping for an alternative.

Uber Eats is genuinely good at what it sells. First-time-diner discovery at global scale. Operators who go looking for alternatives are not usually leaving the reach, they are leaving the economics. The four structural reasons, each verified against the published merchant rate card.

01
Delivery commission runs 20-30%, and the entry tier just went up

Per Uber Eats' published merchant rate card, delivery commission is roughly 20% on Lite, 25% on Plus, and 30% on Premium. The Lite rate was raised from 15% to 20% in March 2026, so the cheapest way onto the platform got a third more expensive in a single change the restaurant did not negotiate. On a $30 Plus-plan order, $7.50 leaves the restaurant on a single order. Published on merchants.ubereats.com (accessed July 2026).

02
Pickup orders pay ~7%, and 10% without validated in-store pricing

All three membership plans carry a pickup commission of about 7% per the published rate card (raised from 6% in March 2026), and the 7% rate itself is conditional: without validated in-store pricing, the pickup fee is 10%. The customer drives to the restaurant and collects the bag; Uber provides no courier; the commission applies anyway.

03
The blended real cost lands at 25-35% once you buy visibility

The headline commission is the floor. Uber Eats Ads (Sponsored Listings billed cost-per-click on attributed sales) and funded Offers like "$0 delivery fee" are optional in theory but close to mandatory in practice, because a restaurant that stops paying for visibility falls down the default sort. Add processing economics and the blended real cost of running volume through Uber Eats commonly lands between 25% and 35% of gross order value.

04
The commission buys a transaction, not a customer

On a marketplace order, the diner's name, email, phone, and order history stay inside Uber Eats. The restaurant cannot remarket to its own regulars, so every repeat order from the same customer incurs the commission again. This is the structural reason marketplace economics never improve with loyalty, and the single strongest argument for building a channel you own.

The field

Six real alternatives, one honest verdict each.

Three categories: direct-ordering platforms you own, the other marketplaces (with an honest verdict on whether switching helps), and the hybrid strategy that combines them. Every price is taken from the vendor's published pricing or explicitly attributed, accessed July 2026. Zayos is entry six, it is our platform, and the entry says so.

01 ChowNow
$249/mo Launch ($229/mo billed annually) · Grow $349 · Elevate $449 · $119 to $499 setup

ChowNow is the original direct-ordering escape hatch from marketplace commission, and the core claim is genuine: it never takes a percentage of your food revenue. The trade is what sits around the subscription, per its published pricing page (accessed July 2026), a $119 to $499 setup fee, 2.95% + $0.29 payment processing per transaction, a $99/year Apple developer fee on the branded app, and $7.98/order Flex Delivery. It is also direct-only: no marketplace ingestion, so if you keep Uber Eats for discovery, that tablet stays on the counter and those tickets stay separate. Best for operators who want a proven, focused direct-ordering vendor and are fine running the marketplace side themselves.

Zayos vs ChowNow →
02 Owner.com
$249/mo Flexible + 5% per order · $499/mo Flat Rate · setup & processing unpublished

Owner.com is the strongest all-in-one growth suite in the direct-ordering category. AI website, ordering, branded app, loyalty, and marketing automation in one bundle, genuinely built to pull repeat volume off the marketplaces. The honest trades, all from owner.com/pricing (accessed July 2026): guests pay a 5% order support fee at checkout on every direct order, which grows with the ticket; the $249 Flexible plan also charges the restaurant 5% per order; and setup and card-processing rates are not published, so the full cost cannot be modeled before a sales call. Sauce separately reports delivery at roughly $7 per order, passed through via third-party driver networks. Best for operators who want a full direct-channel growth engine and accept percentage economics on the guest side.

Zayos vs Owner.com →
03 Toast
$0 Starter Kit · $69/mo Point of Sale · online ordering costs extra (unpublished)

Toast is the POS-first route off Uber Eats: if the real frustration is running point-of-sale, ordering, and delivery as separate vendors, Toast consolidates them under one roof with restaurant-grade hardware, and direct orders flow into the operation you already run. The honest trade-offs, as reported by NerdWallet (accessed July 2026): online ordering is an add-on Toast does not publish a price for, processing runs 2.49% + $0.15 (card-present, hardware paid upfront), 3.09% to 3.69% + $0.15 pay-as-you-go, and 3.50% + $0.15 card-not-present, and the standard agreement is a two-year contract with early-termination fees. Best for operators who want the whole operation on one vendor and can commit to the contract.

Zayos vs Toast →
04 Square
$0 Free plan · Plus $49/mo · Premium $149/mo

Square is the lowest-risk first step away from marketplace dependence: the Free plan has no monthly fee and no contract, and the online store is genuinely serviceable for taking a direct order today. The cost hides in the rate. Since January 13, 2026, online payments on the Free plan run 3.3% + $0.30 per transaction (2.9% + $0.30 on Plus and Premium), per Square's published pricing (accessed July 2026). On $8,000/month of online orders, the percentage alone is $264/month before the $0.30 per transaction, and it buys a generic e-commerce stack: no restaurant CRM depth, no marketplace ingestion, no menu-first design. Best for very small or early operators proving out direct demand before committing to a platform.

Zayos vs Square →
05 DoorDash & Grubhub (switching marketplaces)
DoorDash ~15-30% delivery + ~6% pickup · Grubhub ~15-25% marketing + ~10% delivery

The honest entry: switching marketplaces rarely fixes the economics. DoorDash charges roughly 15% on Basic, 25% on Plus, and 30% on Premier, plus a ~6% pickup commission, per its published merchant rate card (accessed July 2026), so its entry tier is genuinely lower than Uber Eats' post-March-2026 Lite at ~20%, and that is the fairest thing to say for it. But the lower tiers buy less reach, Grubhub stacks a 15-25% marketing commission with a ~10% delivery commission and 3.05% + $0.30 processing on every order, and on every one of these platforms the blended real cost converges at 25-35% once visibility spend kicks in, with the customer data still locked on the marketplace side. As a second discovery channel, another marketplace can add real order volume. As an exit from commission, the move fails.

What DoorDash charges, line by line →
06 Zayos
$499 Operator · $599 Operator + Marketplace · $699 Concierge · no setup fee

Zayos is our platform, so judge this entry accordingly, but it is built for exactly this page's problem: reducing Uber Eats dependence without quitting Uber Eats. The fee schedule is flat and published: $499/month per location (Operator), $599 with Otter marketplace ingestion so Uber Eats, DoorDash, and Grubhub orders land on the same kitchen tablet as direct orders, $699 Concierge with up to 5 virtual brands per kitchen. No setup fee, month-to-month, and the restaurant keeps 100% of food revenue and tips: the diner pays a flat service fee ($0.99 pickup, $2.99 delivery, $0 dine-in, 10% on catering) instead of a percentage of the ticket. That structure is the hybrid strategy as a product: keep Uber Eats for first-time-diner discovery, steer regulars to the direct channel, run both in one flow. Full disclosure on scale: Naya Grill (Pompano Beach and West Palm Beach, FL) is the only live deployment today; everyone else is now onboarding. Most operators are live in under 2 weeks.

Zayos vs Uber Eats →
Side by side

Uber Eats and its alternatives, one table.

Verified pricing and per-order economics as of July 2026. "Who owns the customer" is the column that decides whether repeat orders get cheaper over time or pay the commission forever.

Platform Verified pricing Per-order economics Who owns the customer Best for
Uber Eats ~20% Lite / ~25% Plus / ~30% Premium delivery + ~7% pickup Blended real cost 25-35% after ads, Offers, and processing Uber Eats First-time-diner discovery
DoorDash / Grubhub DD ~15-30% delivery + ~6% pickup; GH ~15-25% marketing + ~10% delivery + 3.05% + $0.30 Same commission structure. Switching rarely changes the math The marketplace A second discovery channel, not an exit
Owner.com $249/mo + 5% per order, or $499/mo flat Guest pays 5% order support fee; processing unpublished The restaurant All-in-one direct-channel growth suite
ChowNow $249/mo ($229 annual) + $119 to $499 setup 2.95% + $0.29 processing; $7.98/order Flex Delivery The restaurant Focused direct ordering, no percentage take
Toast $0 or $69/mo + quoted add-ons 2.49% to 3.69% + $0.15 by plan; 3.50% + $0.15 card-not-present The restaurant POS + ordering on one vendor
Square $0 / $49 / $149 per month 3.3% + $0.30 online on Free (2.9% + $0.30 paid plans) The restaurant Smallest operators, lowest-risk start
Zayos $499 / $599 / $699 per month flat, no setup fee Diner pays flat $0.99 pickup / $2.99 delivery; $0 dine-in The restaurant Hybrid: flat-fee direct + Uber Eats ingestion in one flow

Vendors adjust pricing over time; the figures above reflect published pricing pages and attributed reporting as accessed in July 2026. Where a vendor does not publish a number, the table says "reported" or "unpublished" rather than guessing. Confirm current terms directly before signing.

How to choose

Match the alternative to the reason you're leaving.

The mistake operators make with alternative lists is shopping the products instead of the reason. If what pushed you off Uber Eats is the commission math, especially after the March 2026 Lite increase from 15% to 20%, the shortlist is the flat-fee direct platforms: Zayos charges the restaurant a flat monthly fee and the diner a flat $0.99 pickup / $2.99 delivery fee that does not grow with the ticket, and ChowNow takes no percentage of food revenue at all. If you want a full direct-channel growth engine and accept a percentage on the guest side, Owner.com is the strongest bundle. If the real problem is operational sprawl, Toast folds ordering into the POS. If you just need to prove direct demand exists, Square's free plan does it for $0/month. And if the temptation is simply switching to DoorDash or Grubhub. The table above is the answer: same model, same 25-35% blended cost, same customer you never own.

For most operators the right answer is not an either/or. It is the hybrid strategy. Keep Uber Eats for what it is genuinely good at (first-time-diner discovery), add a commission-free direct channel for repeat customers, and steer regulars over with box inserts, signage, and better direct pricing. The stakes are worth the effort: on a modeled 650 marketplace orders a month at a ~$25 average ticket, a 25% blended take works out to $48,000+ a year. That pool, not any vendor's feature list, is what this whole category competes for. The step-by-step version lives in the 4-step playbook to shift volume off the marketplaces, and the wider buyer's context in the commission-free ordering guide.

Sources
  • Uber Eats merchant pricing: delivery commission ~20% Lite (raised from 15% in March 2026) / ~25% Plus / ~30% Premium, ~7% pickup commission (10% without validated in-store pricing) (accessed July 2026).
  • DoorDash merchant pricing: delivery commission ~15% Basic / ~25% Plus / ~30% Premier, ~6% pickup commission across all plans (accessed July 2026).
  • Grubhub pricing and fees and Understanding Grubhub fees: ~15% / ~20% / ~25% marketing commission by tier, ~10% delivery commission on Grubhub-delivered orders, 3.05% + $0.30 order processing (accessed July 2026).
  • Owner.com official pricing page: $249 Flexible + 5% restaurant fee per order, $499 Flat Rate, 5% guest order support fee; setup fee and processing rates not published (accessed July 2026). Delivery pass-through of roughly $7/order reported by Sauce, Owner.com Pricing and Fees.
  • ChowNow official pricing page: Launch $249/mo ($229 billed annually), Grow $349, Elevate $449; $119 to $499 setup fee; 2.95% + $0.29 per transaction; $99/yr Apple developer fee; $7.98/order Flex Delivery (accessed July 2026).
  • NerdWallet, Toast POS review: $0 Starter Kit, $69/mo Point of Sale, processing 2.49% + $0.15 card-present with upfront hardware, 3.09% to 3.69% + $0.15 pay-as-you-go, 3.50% + $0.15 card-not-present, two-year contract with early-termination fees, online ordering priced as an unpublished add-on (accessed July 2026).
  • Square official pricing page and NerdWallet, Square fees: Free / Plus $49 / Premium $149 per month; online processing 3.3% + $0.30 on Free (raised January 13, 2026) and 2.9% + $0.30 on paid plans (accessed July 2026).
  • Zayos pricing: the $499/$599/$699 tiers, no setup fee, and the flat diner-paid service fee referenced above.

Where a vendor does not publish a figure, this page marks it "reported" with attribution or "not published". It does not estimate.

Straight answers

Uber Eats alternatives, answered.

What is the best alternative to Uber Eats for restaurants?
It depends on what you are actually replacing. If the goal is escaping the 20-30% commission, the direct-ordering platforms restructure the economics: Zayos ($499-$699/month flat, no setup fee, diner pays a flat $0.99 pickup / $2.99 delivery fee), ChowNow ($249/month Launch, no percentage of food revenue), and Owner.com ($249-$499/month, guests pay 5% at checkout). If the frustration is operational sprawl, Toast consolidates POS and ordering on one vendor. If budget is the constraint, Square's free plan is the lowest-risk start. Switching to DoorDash or Grubhub is not really an alternative, their blended real cost lands in the same 25-35% range.
Can a restaurant leave Uber Eats completely?
Some do, but most should not, at least not first. Uber Eats is genuinely effective at putting a restaurant in front of first-time diners, and cutting it off usually costs discovery volume before the direct channel is ready to replace it. The proven sequence is hybrid: keep Uber Eats for discovery, launch a commission-free direct channel for repeat customers, steer regulars over with inserts, signage, and better direct pricing, and then downgrade the Uber Eats plan tier as direct volume grows. The goal is reducing dependence, not deleting the account on day one.
Is DoorDash cheaper than Uber Eats for restaurants?
At the entry tier, yes on paper: DoorDash Basic runs about 15% delivery commission while Uber Eats Lite runs about 20% after its March 2026 increase from 15%. The mid and top tiers are effectively identical (roughly 25% and 30% on both), and pickup runs ~6% on DoorDash versus ~7% on Uber Eats (10% without validated in-store pricing). Once advertising and funded promotions are added, both platforms' blended real cost commonly lands between 25% and 35%. Both rate cards accessed July 2026. Switching marketplaces reshuffles the line items; it does not change the model.
How much do restaurants save by moving orders off Uber Eats?
It scales with volume and ticket. On a modeled 650 marketplace orders a month at a ~$25 average ticket, a 25% blended take works out to $48,000+ a year paid in commission. A restaurant that moves even a third of that volume to a commission-free direct channel keeps roughly $16,000/year of it, minus the flat cost of the direct platform. The free grader runs this math on your real order volume and average ticket in about 60 seconds.
How does Zayos compare to Uber Eats?
They are different tools, which is exactly the point. Uber Eats is a marketplace: it brings new diners and charges 20-30% delivery commission (25-35% blended real cost) on every order, and it keeps the customer data. Zayos is a direct-ordering platform: a flat $499-$699/month per location, no setup fee, the restaurant keeps 100% of food revenue and tips, the diner pays a flat $0.99 pickup / $2.99 delivery fee, and the customer record belongs to the restaurant. The $599 tier ingests Uber Eats orders into the same kitchen tablet via Otter, so most operators run both. Uber Eats for discovery, Zayos for the repeat business. Naya Grill (Pompano Beach and West Palm Beach, FL) is the only live deployment today; everyone else is now onboarding.

Shortlist on your numbers, not ours.

Run the free grader on your real order volume and average ticket. It shows what Uber Eats' commission cost you last month, and what a flat-fee direct channel keeps, in about 60 seconds.