Sterling Heights restaurant online ordering, run on Zayos.
Zayos is commission-free direct ordering for Sterling Heights restaurants, markets and bakeries. You take trays, platters and catering on your own site and keep 100% of food revenue, where a marketplace would take 25% to 35% blended. Plans run $499 to $699 per location, month to month.
Why does Sterling Heights order in trays instead of single entrees?
Sterling Heights is home to one of the largest Chaldean and Assyrian communities in the United States, alongside Iraqi, Lebanese, Syrian and Yemeni families who moved north out of Detroit and Dearborn into Macomb County over the last three decades. The food business that grew with them is built around gatherings: Sunday tables, community hall events, engagements, graduations, funerals, and the long holiday stretches when three generations eat in one house.
That produces a different order shape than a dense city corridor. Fewer single bowls at 8pm, far more half trays and full trays booked days in advance.
A percentage cut scales with the check, and your best orders are your biggest ones. The marketplaces charge you the most exactly where you make the most.
What does a 25% cut cost on a $400 tray?
Marketplace commission is 15% to 30% base, and 25% to 35% blended once delivery, in-app promotion and card processing stack on top. The table models the low end of that blended range, 25%, so nobody can call the number inflated.
| The order | On a marketplace, at 25% blended | On Zayos |
|---|---|---|
| $60 family platter | about $15 gone | $60 kept, $0.99 diner pickup fee |
| $180 half tray order | about $45 gone | $180 kept, $0.99 diner pickup fee |
| $400 full tray catering | about $100 gone | $400 kept, 10% diner catering fee |
| $1,200 graduation order | about $300 gone | $1,200 kept, 10% diner catering fee |
The restaurant keeps 100% of food revenue and 100% of tips on every line of that table. The only per order charge is a service fee the diner pays at checkout, $0.99 pickup, $2.99 delivery, nothing dine in, 10% catering. Run your own volume through the calculator.
Why does app delivery fit a wide suburb so badly?
Van Dyke, Mound, Dequindre and Hall Road are mile road commercial strips, not walkable blocks. Customers already drive. A courier from a dispatch pool covers real distance for one drop, that distance is priced into the diner fee, and the review for a cold platter lands on your listing.
In a market where the customer was going to drive anyway, paying a quarter of the ticket for someone else to drive is a bad trade. On your own site you run pickup first and set your own radius.
How do you take an order you need four days to prep?
Right now that order comes by phone, gets written on a pad, and lives in one person’s head until the morning of. A direct storefront takes it with the deposit already paid and the prep list already printed.
Same day, next two hours
Normal pickup and delivery. Live capacity, no separate phone queue.
Tomorrow, at a stated minute
Scheduled orders your kitchen sees on the prep list the night before.
Three to seven days out
Trays with a real deposit taken at checkout, so nobody walks.
Holiday and event calendar
A catering menu that opens and closes on your dates, without touching the daily one.
A market or bakery with a hot kitchen gets the same treatment: prepared food, bakery trays and packaged goods as separate sections with separate lead times, in one storefront. See catering ordering.
Are you a Michigan company?
No. Zay Revenue Group is a Fort Lauderdale, Florida company, and Zayos is its product. We have no office in Michigan and we are not going to imply that we do. Onboarding, menu build and support all run remotely.
The restaurant live and taking orders on Zayos today is Naya Grill, in Pompano Beach and West Palm Beach, Florida, keeping $48k+ per year that used to go to commissions at roughly 3,000 orders a month. Several more storefronts are built and open ordering at each launch. No Michigan restaurant is live yet. Read what Zayos is and hold us to that page.
What does it cost, and do I have to leave the apps?
Operator is $499 per location per month. Operator plus Marketplace is $599 and pulls your DoorDash, Uber Eats and Grubhub tickets into the same kitchen tablet through Otter, the order aggregator, so one screen runs the line. Concierge is $699 and includes up to five virtual brands per kitchen. No setup fee, month to month.
You do not have to leave anything. Keep the apps for the person who just moved to Shelby Township and does not know your name. Move the tray business and the holiday calendar to your own site, where the cut is zero. Most operators are live in under two weeks. Details on pricing, how it works and integrations.
Questions Macomb County owners ask.
Does Zayos work for a restaurant that mostly does catering and trays?
What does a delivery app cost me on a large catering order?
How does delivery work in a spread out suburb like Macomb County?
What does Zayos cost per month in Sterling Heights?
Do you have a Michigan restaurant live on Zayos?
Price out one holiday season.
The free AI report runs your real numbers in about 60 seconds and shows what the trays cost you. No card, no call required.