A $6 colada and a $220 lechon, out of the same window. Zayos charges nothing on either.
Cuban restaurants in Miami sell two extremes: tiny window tickets and large scheduled family orders. Zayos handles both on your own site for a flat $499 to $699 a month per location, with no commission at any volume. The diner pays $0.99 pickup, $2.99 delivery, or 10 percent on catering.
Free. About 60 seconds. No card.
Why does a delivery app price a Cuban menu wrong at both ends?
Most cuisines have one ticket size. A Cuban kitchen in Miami has two, and they are nowhere near each other. At one end is the window: a cafecito, a colada shared around an office in thimble cups, two pastelitos on the way to work, a croqueta at 10am. At the other end is the family order, and in December it is enormous, because Nochebuena on the 24th is the single largest meal on the Cuban calendar and half the neighborhood is buying lechon by the pound rather than roasting it themselves.
A percentage fee is wrong for both. On a $6 window sale the marketplace math never worked, which is why that trade has stayed on the sidewalk in cash for fifty years. On a $220 holiday pre order the percentage is enormous and buys nothing, because the family placing it has been coming to you since before the app existed.
A commission is a finder’s fee. Nobody discovers a Cuban restaurant in Miami through an app on December 22nd.
What do the three Cuban ticket shapes cost on each channel?
Same kitchen, same week. The marketplace column uses 28 percent, the midpoint of the 25 to 35 percent blended range once delivery, in app marketing and card processing stack.
| Ticket | Size | Marketplace takes | Zayos takes |
|---|---|---|---|
| The window run A colada and four pastelitos, taken back to the office and shared Under $7, ordered in under a minute, picked up in under a minute. Marketplace economics simply do not reach down here, which is why this business has stayed on the sidewalk. | $6.50 | $1.82 | $0.00 |
| The office lunch Eight pan con lechon, a dozen croquetas, two coladas One person collects the order from a group chat and pays once. This is the ticket that pays a Tuesday, and it is the one most often handed to an app for no reason at all. | $92.00 | $25.76 | $0.00 |
| The Nochebuena pre order Lechon by the pound, congri, yuca, plantains, picked up December 24 Ordered two or three weeks ahead by a family that has bought from you for a decade. A percentage of this is a finder’s fee for a customer nobody found. | $220.00 | $61.60 | $0.00 |
Modeled from the ticket sizes shown, not a customer result. On Zayos the restaurant pays a flat $499, $599 or $699 a month per location and nothing per order. The diner pays the service fee at checkout, $0.99 pickup, $2.99 delivery, $0 dine in and 10 percent on catering, which is set out in full on what the diner pays. Run your own numbers with the free AI report.
How do you sell December without losing the kitchen?
The problem with Nochebuena is not demand, it is capacity and timing. You can only roast so many pounds, and everyone wants pickup between 3pm and 6pm on the 24th. Handled by phone, that is one person taking orders on a notepad for three weeks and a parking lot at 4pm that looks like an evacuation.
On your own site it becomes a product with rules. Lechon is sold by the pound with congri, yuca, plantains and salad as modifiers. You set a lead time, and you set the total pounds available, so the storefront closes the window when the ovens are sold out instead of when you notice. The guest picks a fifteen minute pickup slot, pays up front, and the tablet prints the day in run order. The 10 percent catering fee is paid by the guest at checkout, so a $220 order still puts $220 of food revenue in your register.
The holiday pre order is the highest margin order a Cuban restaurant takes all year, and it is the one most commonly handed to a platform that charges a percentage of it.
The same mechanics carry the rest of the calendar: Mother’s Day, communions, quinces, a Sunday family order, an office floor that wants forty croquetas at 9am. The catering setup is the same one we build into every Zayos storefront.
Who is actually placing the order, and in what language?
Usually one person ordering for six. The office lunch, the family Sunday, the colada for the floor: somebody collects what everyone wants in a group chat and pays once. Your storefront link opens cleanly inside a chat app browser, so the menu goes into the group, everyone picks, and one card gets charged. The contact on that order is yours, which means the next one can start with a message you send rather than a push notification from an app with your food on it.
Language is not a detail here either. Miami runs its lunch orders in Spanish, in English, and in both in the same sentence, and an owner should be able to read a contract and a fee schedule in the language they think in. Zayos publishes its Miami pages in Spanish for exactly that reason. The broader setup for Cuban and other Latin kitchens, including the ventanita flow and party trays, is on the Latin restaurants page.
Who is running Zayos right now?
One restaurant is live and taking orders on it today: Naya Grill, in Pompano Beach and West Palm Beach, which keeps $48k+/yr that used to leave as marketplace commission at roughly 3,000 orders a month. Seven more storefronts are built and open ordering at their own launch dates. Zayos is built by Zay Revenue Group, a Fort Lauderdale company, about 30 miles north of Little Havana.
There is no Cuban restaurant on the platform yet. We would rather say that than hand you a reference that does not exist.
Most operators are live in under 2 weeks and take a first direct order within a week of signing up. Plans are month to month with no setup fee, so the way to test this is to test it, not to take our word for it. Start with what Zayos is, then the pricing, then how it works.
Questions Miami Cuban owners ask.
Can I really sell a $6 cafecito order online?
How do Nochebuena and holiday pre orders work?
What does a delivery app take on each of those three tickets?
Most of my customers speak Spanish. Does that work?
Do I have to leave DoorDash and Uber Eats?
How is this different from the ordering page my POS company sells me?
Is there a Cuban restaurant on Zayos today?
See what December is really worth to you.
The free report runs your own order count and average ticket against a flat monthly fee, and shows the gap over a year. No card.