Santa Ana ordering, in your customers' language. Zayos.

Zayos is commission free direct ordering for Santa Ana restaurants. Your diners order on your own site in one tap, you keep 100% of food revenue and tips, and you pay $499 to $699 per location monthly. Zayos is a Fort Lauderdale company with no California locations.

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Will my customers find me if they search in Spanish?

On a delivery app, mostly not. The app gives you a category tag in English and a photo, and the words it indexes are the words it chose. Your diner types mariscos, or birria de res, or pan dulce cerca de mi, and the listing that answers her is not really yours.

Santa Ana is among the most heavily Spanish speaking large cities in the country, it is one of the youngest by median age in California, and the phone is the whole storefront for most of that population. A page you control fixes the mismatch directly. The dish names are yours, the descriptions are yours, and the structured data behind the page carries the Spanish variants alongside the English ones so both queries land in the same place.

A restaurant that owns its ordering page controls the words it is indexed under. A restaurant that only exists inside a delivery app is indexed under whatever category the app already had.

Why does density change the delivery math here?

The core argument for paying a marketplace a quarter of every ticket is reach. That argument is much weaker in a city this compressed. Santa Ana packs roughly 310,000 people into about 27 square miles, which makes it one of the densest large cities in the United States.

What a two mile radius covers here

How many Santa Ana residents sit inside a two mile delivery radius
Santa Ana population about 310,000
City land area about 27 square miles
Density about 11,500 people per square mile
Area inside a 2 mile radius about 12.6 square miles
People inside that radius roughly 145,000

At roughly 11,500 residents per square mile, a two mile radius around a Santa Ana restaurant sits over about 145,000 people, which is more potential customers than most operators could serve if every one of them ordered.

That changes the question. It is no longer how do I reach more people, it is how do I make sure the people already standing around me have my link instead of an app icon. Pickup becomes genuinely attractive at that distance, and pickup on Zayos costs the diner $0.99 flat and costs you nothing.

Which Santa Ana corridors does Zayos cover?

The whole city and the ring around it. These are the names we write into your local schema so a corridor search reaches your page.

Calle Cuatro / 4th Street
Downtown Santa Ana
East End
Bristol Street
Harbor Boulevard
First Street
Main Street
Standard Pacific / Willard
South Coast Metro
Civic Center
Delhi
Floral Park

Plus Orange, Tustin, Garden Grove, Costa Mesa, Fountain Valley and the rest of central Orange County.

Why does a mariscos or birria menu break on a delivery app?

Because those menus are structure, and an app listing is a list. A whole fish is priced by the pound and the customer picks the preparation. A mariscada for four is a set of choices, not an item. Aguachile goes on the side or it does not go at all. A birria order has a tortilla count, a consome by the cup, and an argument about whether the cheese belongs inside.

When that structure gets squeezed into a flat menu item with a comment box, the ticket that reaches your line is wrong, and the person who eats the mistake is your cook at eight on a Saturday. The Zayos menu builder carries item level modifiers, required and optional choices, weight based pricing and per item prep times, so what the customer picked is what prints.

There is a smaller point that matters just as much. On your own page you get to write about the food. A pescado zarandeado deserves a sentence. A category tag is not a sentence.

Built for Mexican restaurants →

What does Zayos cost a Santa Ana restaurant?

Operator $499, Operator plus Marketplace $599, Concierge $699 with up to five virtual brands per kitchen. Per location, per month. No setup fee, month to month, no contract.

The diner pays a flat service fee at checkout, $0.99 pickup, $2.99 delivery, $0 dine in and 10% on catering. Zayos never charges the restaurant a commission, and the restaurant keeps 100% of food revenue and 100% of tips.

Full pricing breakdown →

Santa Ana operator questions

Does Zayos have Santa Ana restaurants on the platform?
No. Zayos is a Fort Lauderdale, Florida company and we will not imply a California presence we do not have. Every live Zayos restaurant is in South Florida, and the only one currently taking orders is Naya Grill in Pompano Beach and West Palm Beach, which keeps $48k or more a year on the commission model run at 3,000 orders a month. Santa Ana operators work with us remotely, the same way every Zayos restaurant is built, trained and supported.
My customers search in Spanish. Will they find my ordering page?
That is precisely why a direct site matters here. Santa Ana is one of the most heavily Spanish speaking large cities in the United States, and a delivery app listing gives you an English category tag and nothing else. On your own Zayos site the dish names, the descriptions and the structured data carry the words your diners actually type, including Spanish brand and cuisine variants in the schema. The page is yours, so the language is yours.
Why should density change how I think about delivery?
Because the marketplace pitch is reach, and reach is cheap when you are already surrounded. Santa Ana runs roughly 11,500 residents per square mile across about 27 square miles. A two mile radius around your restaurant covers about 12.6 square miles and roughly 145,000 people. You do not need a national platform to reach a neighborhood that dense. You need those people to have your ordering link, which is a very different and much cheaper problem.
Can the menu handle mariscos priced by weight and a proper birria order?
Yes, and this is where app taxonomies fail hardest. A whole fish priced by the pound, a tostada order with the aguachile on the side, a birria plate with consome by the cup and a tortilla count, a mixed mariscada for the table: all of that is modifier structure, not a category tag. The Zayos menu builder handles item level modifiers, weight based pricing and prep timing, so the ticket that reaches the line is the order the customer actually placed.
What does it cost, and does the customer get charged more?
Operator is $499 per location per month, Operator plus Marketplace is $599 and Concierge is $699. No setup fee, month to month, no contract. The diner pays a small flat service fee at checkout: $0.99 pickup, $2.99 delivery, $0 dine in, 10% catering. The restaurant is charged no commission and keeps 100% of food revenue and 100% of tips. On a $34 family order that flat $0.99 pickup fee is a far smaller number than the stacked service, delivery and small order fees on a marketplace checkout.
Do I have to cancel DoorDash and Uber Eats to use Zayos?
No. Keep them for the customer who has never heard of you. On the $599 tier, Otter, the order aggregation service, pulls DoorDash, Uber Eats and Grubhub tickets into the same kitchen tablet as your direct orders, so your line runs one screen. The strategy is simple: pay for discovery, stop paying rent on regulars.
A lot of my business is cash and walk up. Does online ordering still help?
It helps most in exactly that situation, because a walk up customer is invisible. You cannot text her about Sunday, you cannot see that she stopped coming, and you cannot count her. A direct ordering site turns a share of that traffic into a customer record you own. Pickup ordering also cuts counter congestion at peak, which in a dense corridor like 4th Street or Bristol is worth real money on a Friday night.
I have two Santa Ana locations and a taco trailer. How does that price out?
Pricing is per location on every tier, so two restaurants is two plans and either can start or stop on its own. A trailer or second concept run out of an existing kitchen can instead sit inside Concierge, which is $699 per location per month and includes up to five virtual brands per kitchen. That gives the trailer its own ordering identity without a second plan.
Keep reading
Anaheim online ordering →
Little Arabia and the Brookhurst halal corridor.
Los Angeles online ordering →
Up the 5, the same commission problem at scale.
San Diego online ordering →
Southern California's other dense food market.
Mexican restaurant operators →
Modifier heavy menus, done properly.
Also: en español ·how it works ·what is Zayos

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