◆ Lincoln, Nebraska

In Lincoln your best day is your most expensive day. Zayos is the version where it is not.

Quick answer

Zayos gives Lincoln restaurants commission free ordering on their own branded site. Because the plan is flat, $499 to $699 per location per month, a sold out stadium Saturday costs the same as a slow Tuesday. Zay Revenue Group is a Fort Lauderdale, Florida company and serves Lincoln remotely.

What does a sold out Saturday cost you on the apps?

Modeled on a $26 average ticket at a 25% blended marketplace rate. Marketplaces publish 15% to 30% base commission; once delivery, promoted placement and processing stack, the blended real cost sits nearer 25% to 35%. Inputs are shown so you can swap in your own.

An ordinary Saturday
90
orders at $26
Sales $2,340. Marketplace commission about $585.
A home game Saturday
260
orders at $26
Sales $6,760. Marketplace commission about $1,690.

The busy Saturday hands the app about $1,105 more than the quiet one. Across seven home Saturdays that is roughly $7,700 in surge commission for a season. On Zayos the same seven Saturdays change your bill by zero dollars, because the plan is flat per location per month.

When does Lincoln actually order?

Not evenly. This is a capital city and a university city stacked on top of each other in a metro of roughly a third of a million people, which produces a calendar with very tall peaks and very quiet valleys.

  1. 1

    Home football Saturdays

    Seven or so afternoons when the crowd inside Memorial Stadium outnumbers every Nebraska town except Omaha and Lincoln themselves. Pregame lunch, postgame dinner, downtown gridlocked.

  2. 2

    Volleyball and arena nights

    Devaney Center sellouts and Pinnacle Bank Arena concerts empty into the Haymarket at the same minute.

  3. 3

    Legislative session, January to spring

    The unicameral fills downtown with staff, lobbyists and press who eat lunch out five days a week.

  4. 4

    State tournament weekends

    High school championships bring families from every corner of Nebraska into a two mile radius.

  5. 5

    UNL move-in, finals and graduation

    Three separate weekends where parents outnumber students and tickets run large.

  6. 6

    Lincoln Marathon and summer street events

    Race mornings and festival weekends that spike pickup far more than delivery.

Why a flat fee suits a spiky town

A percentage fee is a partner that only shows up on payday. It costs you almost nothing in the third week of July and it costs you the most on the six or seven days a year you will remember. That is backwards for any restaurant, and it is especially backwards in Lincoln, where the difference between a slow night on O Street and a Haymarket night after an arena show is not twenty percent, it is triple.

A flat monthly fee is the only pricing model where earning more customers does not automatically cost you more money.

Lincoln has quietly become one of the more interesting food towns on the plains, largely because of who has settled here. Decades of refugee resettlement built a Vietnamese community, one of the largest Yazidi communities in the country, and Sudanese, Karen, Iraqi and Afghan families who opened grills, bakeries and grocery kitchens along South 27th and out toward the belt. Those are exactly the businesses a marketplace serves worst: heavy repeat customers who already know your name, large family orders, and menus a category tree cannot describe. Paying a quarter of every one of those tickets to an app to reach a customer who was already yours is the definition of rent.

The direct site fixes the ownership problem, not just the fee problem. Every order writes a name, a phone number and a full order history into a customer book that belongs to you, so before the next home stand you can text your own regulars instead of buying placement in someone else's app. Meanwhile the marketplaces keep running for the visitors who genuinely are strangers, ingested through Otter onto the same kitchen tablet so the line never watches four screens.

Who is behind Zayos, and are they in Nebraska?

No. Zayos is the product of Zay Revenue Group, LLC, a Fort Lauderdale, Florida company founded by Abdallah Alyousef. Naya Grill, in Pompano Beach and West Palm Beach, is the one restaurant live and taking orders on Zayos today, keeping more than $48,000 a year that used to go to commissions at roughly 3,000 orders a month. Seven further storefronts are built and open ordering at their own launches, all of them in South Florida.

Lincoln is a market we serve remotely and we would rather say that plainly than imply a local crew that does not exist. The build, the menu ingestion and the support are the same work, done by the same people, over a screen share.

Kitchens this fits
Vietnamese
Yazidi and Iraqi grills
Mexican and Salvadoran
Halal kitchens
Sudanese and East African
Steakhouses
Barbecue
Pizzerias
Sports bars
Breakfast and diner
Coffee and bakery
Sushi

Questions Lincoln operators ask

Is there a Zayos restaurant in Lincoln I can go look at?
No. Zayos is made by Zay Revenue Group, a Fort Lauderdale, Florida company, and the only restaurant live and taking orders on it today is Naya Grill, with two locations in Pompano Beach and West Palm Beach. There are no Lincoln customers and no Nebraska office. Everything, menu build, storefront, kitchen tablet setup and support, is done remotely.
Why is a game Saturday worse for me on DoorDash than an ordinary Saturday?
Because the fee is a percentage, so it scales with the day. Model a kitchen doing 90 orders on a normal Saturday at a $26 average ticket: at a 25% blended marketplace rate that is about $585 in commission. Push 260 orders on a home game Saturday and the same rate takes about $1,690. The extra volume you worked all week to earn hands the app roughly $1,105 more than a quiet Saturday did. Across seven home Saturdays that surcharge is around $7,700. On Zayos the plan is $499 to $699 per location per month whether the stadium is full or empty.
Can my kitchen actually survive a spike on a direct ordering site?
That is what the throttles are for. You set prep time buffers, per slot order caps and pause switches by channel, so a rush fills your kitchen at the rate the line can actually cook rather than dumping 40 tickets in four minutes. Marketplace apps decide that pacing for you. Your own storefront lets you decide it.
Do I keep DoorDash, Uber Eats and Grubhub?
Yes, and for a spike market you probably should. Out of town visitors search the apps because that is what they have on their phone. Keep the marketplaces for those strangers and move your Lincoln regulars to your own site. On Operator plus Marketplace at $599 per location per month, Otter routes DoorDash, Uber Eats and Grubhub tickets onto the same kitchen tablet as your direct orders.
What does the diner pay, and what do I pay per order?
The diner pays a small flat service fee at checkout: $0.99 pickup, $2.99 delivery, $0 dine-in, 10% on catering. The restaurant pays nothing per order. You keep 100% of food revenue and 100% of tips, with no commission and no setup fee.
We serve a lot of Yazidi, Iraqi and Vietnamese families. Does the storefront handle that?
Yes. Menus carry their own item names, transliterations, modifiers and dietary flags, so a mixed grill platter or a bowl of pho reads the way you actually sell it rather than the way a marketplace category tree forces it. Halal handling and family size platters are built into the menu model, not bolted on. There is a dedicated guide for halal operators on the site.
How long does it take to go live before the season starts?
Most operators are live in under two weeks and take a first direct order within a week of signing up. If you want the site working before a home stand, start about three weeks out so there is room for menu photos and a test order.

Price your next home stand

The free report takes your own order count and ticket average and shows what the apps took last month. Sixty seconds, no card.