◆ Laredo, TX · Onboarding

Laredo orders in Spanish, on trucking hours. Zayos gives you an ordering page that does both.

Quick answer

Zayos is commission free online ordering for Laredo restaurants, on your own branded site, in the language your customers use, at any hour. The restaurant keeps 100% of food revenue and tips and pays a flat $499 to $699 per location each month.

Free, no card, about 60 seconds.

Why do the delivery apps fit Laredo badly?

Because they were designed for a different city. A delivery marketplace assumes dense housing, a deep pool of couriers, and a customer base that treats English as the default. Laredo is roughly 260,000 people spread along the river, more than 95% Hispanic or Latino, with Spanish as the everyday working language and an economy built around four international bridges and the busiest inland port in the United States. Freight, customs brokerage and warehousing set the rhythm, not a downtown dinner hour.

In that market a percentage fee buys you less than it does elsewhere. Courier coverage is thinner, so promised delivery windows stretch and orders get reassigned, while the commission stays exactly the same: 15% to 30% base, and 25% to 35% blended once delivery, marketing and processing fees stack. Meanwhile the ordering habit Laredo already has is the one the apps monetize worst, which is calling ahead and picking it up.

Direct ordering is not a new behavior to teach here. It is the behavior that already exists, finally given a page. A Zayos pickup order costs the diner $0.99, costs the restaurant nothing, and does not need a courier to be online at all.

Will the page work for a Spanish speaking customer?

It has to, or it is not a Laredo ordering page. The site is yours, so the menu, the item descriptions, the modifiers and the messages that go back to the customer are written the way your dining room actually talks. That is a real advantage over a marketplace listing, where the layout, the categories and the language are decided by a company that has never been to San Agustín Plaza.

Zayos funciona en español. Tu página de pedidos, tu menú y los mensajes a tus clientes pueden estar en el idioma que ellos usan todos los días, y el restaurante se queda con el 100% de la venta de comida y de las propinas.

There is a full Spanish language overview for owners at Zayos en español, written for operators who would rather read the pricing and the terms in Spanish before signing anything.

What hours does a port city actually eat on?

Three windows matter more here than the classic seven o clock dinner, and two of them fall where marketplace driver coverage is weakest.

Before 6am

Drivers, brokers and warehouse crews

Freight moves early. Breakfast is a to go order picked up on the way to the bridge.

11am to 2pm

Customs, logistics and downtown offices

The one window that looks like a normal lunch rush, and the most contested one on the apps.

After 9pm

Second shift, students and families

TAMIU and Laredo College nights, plus late family dinners. Courier coverage is thinnest exactly here.

Scheduled order ahead is the feature that turns those windows into revenue. A driver crossing at the World Trade Bridge can place a pickup order at four in the morning for a seven o clock collection, and your kitchen sees it as a timed ticket rather than a phone call during prep.

Who is behind Zayos, and are you in Texas?

No, we are not. Zayos is a product of Zay Revenue Group, a Fort Lauderdale, Florida company, and we serve the Laredo market from Florida. We have no Texas customers and no local presence in Webb County. The only restaurant live and taking orders on Zayos today is Naya Grill, across two South Florida locations, where direct ordering keeps more than $48,000 a year that used to leave as marketplace commission. Onboarding is remote from start to finish, and most operators are live in under two weeks.

Keep DoorDash, Uber Eats and Grubhub if they bring you first time diners. On Operator plus Marketplace at $599 per location per month, Otter routes those tickets into the same kitchen tablet as your direct orders, so your line reads one queue instead of four screens.

Full pricing breakdown →

Laredo owner questions.

Do you have any Laredo restaurants on Zayos?
No. Zayos is built by Zay Revenue Group, a Fort Lauderdale, Florida company, and we serve the Laredo market from Florida. There is no Laredo office and no Texas rep. Naya Grill, in Pompano Beach and West Palm Beach, is the only restaurant live and taking orders on Zayos today. Onboarding runs remotely and is open to Laredo operators now.
Can my ordering page be in Spanish?
Yes. Laredo is one of the most Spanish speaking cities in the United States, with more than 95% of residents identifying as Hispanic or Latino, and an ordering page that ignores that is throwing away orders. Your Zayos site carries your menu in the language your customers actually use, and our Spanish language overview for owners is at zay-os.com/es. The point is that the page belongs to you, so it speaks the way your dining room speaks.
Delivery app coverage here is patchy. Does that make direct ordering harder?
It makes it easier to justify. In a market where courier supply is thin, a marketplace is charging a percentage for a delivery network that often cannot deliver on time. Your own site does not need a courier to take an order. Pickup and scheduled order ahead work at every hour, cost the diner $0.99 on pickup, and cost the restaurant nothing.
What does the restaurant pay, and what does the customer pay?
The restaurant pays a flat plan and no commission: Operator $499, Operator plus Marketplace $599, Concierge $699, each per location per month, month to month, no setup fee. The customer pays a flat service fee at checkout: $0.99 pickup, $2.99 delivery, $0 dine in, 10% catering. The restaurant keeps 100% of food revenue and 100% of tips.
How much do DoorDash and Uber Eats really take?
Base commission runs 15% to 30% of the order. Blended, once delivery, marketing and card processing fees stack on top, the real cost usually falls between 25% and 35%. On a $28 ticket at 25% blended that is $7 gone before the grill is on. Zayos takes none of it from the restaurant.
Can Zayos handle large orders for a crew or an office?
Yes. Catering and large group carts with scheduled pickup windows are built in, which suits shift crews, brokerage offices and warehouse teams ordering for a full floor. Catering carries a 10% fee paid by the diner and no commission from the restaurant.

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