◆ Vendor cost reference

How much does Olo cost? A Zayos breakdown

Published July 2026 · Updated July 26, 2026

Quick answer

Olo does not publish pricing. As of July 2026 there is no price, plan name or fee anywhere on olo.com; every Olo cost is a custom enterprise quote built from per-location order packages plus the modules a brand turns on. Expect a signed master agreement, not a checkout page.

The short version

Why can’t I find Olo’s price anywhere?

Because there is nothing to find. We checked on 26 July 2026: olo.com has no pricing page (the URL returns a 404), the homepage lists sixteen products without a single dollar figure, the About page talks about scale rather than cost, and the Emerging Brands page ends at a demo request. That is not an oversight. It is the deliberate shape of an enterprise sale.

There is a second, quieter reason the number is hard to pin down now. Olo used to be a public company, and public companies file. Anyone could read the revenue and the location count and do arithmetic. Olo was taken private in 2025, and its investor relations site now redirects to a parked page, so that outside check no longer exists. The only Olo price that is real today is the one printed on your own proposal.

Be careful with the third-party pages that claim to publish Olo pricing. They disagree with each other by an order of magnitude, none of them cite Olo, and a budget built on one of them is a budget built on a guess. This page will not repeat a number Olo has not stated.

The shape of the bill

What actually goes into an Olo quote?

Olo is not one product with a price. It is a catalogue, and your quote is whatever subset of the catalogue your rep configures. These are the modules exactly as Olo names them on its own homepage.

Increase orders

Online Ordering, Serve, Dispatch, Rails, Catering+, Olo Loyalty, Order with Google, Switchboard, Olo Network

Streamline operations

Pay, Host, Sync

Improve guest experience

Marketing, GDP (guest data platform), Sentiment, Olo Accounts

Sixteen products, three billing behaviours. Some are priced per location and sit flat on the invoice. Some move with order volume. Payments move with revenue. When you receive a proposal, sort every line into one of those three buckets before you compare it to anything, because a quote that is mostly volume-linked behaves very differently in a good month than a quote that is mostly flat.

Before you sign

What should I make Olo put in writing?

When a vendor quotes rather than publishes, the buyer’s only protection is the specificity of the questions. Five of them decide almost the entire number.

01How many locations are on the agreement?

Olo prices and bills location by location. A ten-unit brand and a sixty-unit brand are not on the same rate card, and the per-location number usually moves as the count moves. Get the number written as a per-location rate, not a lump sum, so you can model your next five openings without reopening the contract.

02How many orders per location per month are you buying?

Olo sells capacity, not an unlimited seat. Ask the rep to state the monthly order allotment per location and the exact overage rate per order above it. A quote that looks cheap at your current volume is not cheap in December if the overage rate was never written down.

03Which modules are actually switched on?

Ordering, Dispatch, Rails, Catering+, Pay, Host, Sync, Marketing, GDP, Sentiment and Loyalty are separate products. Ask for a line item per module and the price of removing one mid-term. Bundles that get quoted as one figure are the hardest to shrink later.

04What does Olo Pay charge, and can you keep your own processor?

Payments are the line that scales with revenue rather than with orders, so the processing rate deserves as much attention as the subscription. Olo does not publish its Pay rates. Ask for the rate, the per-transaction amount, chargeback handling, and whether declining Olo Pay changes the subscription price.

05What is the term, and what happens at renewal?

Enterprise software runs on multi-year master agreements with auto-renewal and a notice window. Ask for the initial term in months, the renewal length, the number of days notice required, and the maximum annual uplift. Those four answers are worth more than a discount on month one.

Honest fit

Is Olo even sold to a restaurant like mine?

Olo says on its About page that it serves over 800 brands across approximately 90,000 locations, processing more than 3.5 million orders a day on average. Divide it out and the average Olo brand runs a bit over a hundred locations. Nothing on Olo’s site states a minimum unit count, and Olo runs a separate Emerging Brands track, so a growing group is clearly welcome. But the centre of gravity is obvious, and it is not a single dining room.

Where Olo is genuinely the better answer: multi-unit brands that need one menu and one guest record across dozens of locations, that run their own delivery fleet through Dispatch, that pull marketplace orders in through Rails, and that have someone whose actual job is owning the ordering stack. At that size the module catalogue stops looking like overhead and starts looking like the reason you can operate at all.

Where it is the wrong shape: one to twenty locations, no dedicated technology staff, and a need to know the monthly number before a sales call. That operator is buying a platform, not a program, and should be shopping among vendors that publish. Our rundown of online ordering systems and the commission-free ordering guide both start from published numbers for exactly that reason.

The other structure

How does Zayos pricing compare?

Not better in every case. Different in a way that matters mostly to smaller operators, which is the segment Zayos is built for.

The number is on the website

Zayos is $499 Operator, $599 Operator plus Marketplace, or $699 Concierge, per location per month. No setup fee, month to month. You can build a budget before anyone calls you, which is the single largest practical difference between the two purchases.

Flat, not metered

There is no order allotment and no overage. The diner pays a flat service fee at checkout ($0.99 pickup, $2.99 delivery, $0 dine-in, 10% on catering), never the restaurant, and the restaurant keeps 100% of food revenue and 100% of tips. A busy month costs the same as a slow one.

Marketplace orders on the same tablet

At $599 the Otter connection lands Uber Eats, DoorDash and Grubhub tickets on the same kitchen screen as direct orders. Marketplace commission runs 15% to 30% at base rate and 25% to 35% blended once delivery, marketing and processing stack, so every order that moves to the direct channel is real margin recovered.

Where Olo still wins

Depth at scale. A guest data platform, reservations, sentiment monitoring, first-party delivery dispatch and a payments layer, all under one agreement, across a hundred locations. Zayos does not compete for that brand and does not pretend to. Zayos gets one restaurant live in under two weeks, with the first direct order usually inside a week of signing up.

Sources
  • Olo homepage · the sixteen named modules and the absence of any published price or plan name (accessed 26 July 2026).
  • Olo, About · "over 800 brands", "approximately 90,000 locations", "more than 3.5 million orders per day on average". No pricing or billing model disclosed (accessed 26 July 2026).
  • Olo, Emerging Brands · no price and no minimum location count published; the page ends at a demo request (accessed 26 July 2026).
  • olo.com/pricing · returns HTTP 404. Olo operates no pricing page (checked 26 July 2026).
  • investors.olo.com · now issues a 302 redirect to parked.olo.com, consistent with the company no longer being publicly listed (checked 26 July 2026).
  • Thoma Bravo, completion of the Olo acquisition · the take-private transaction, per the acquirer’s own release. Olo has published no statement tying the deal to pricing changes (accessed 26 July 2026).
  • Zayos pricing · the $499 / $599 / $699 per location tiers, no setup fee, and the diner-paid service fee quoted above.

No dollar figure is attributed to Olo on this page, because Olo publishes none. If you have a current Olo proposal and a figure here is wrong, write to us and we will correct it with the source.

Straight answers

Olo cost questions, answered.

How much does Olo cost per month?
Olo does not publish a monthly price. As of 26 July 2026 there is no pricing page on olo.com, no plan names, and no dollar figure on the homepage, the About page, or the Emerging Brands page. Olo pricing is quoted per brand under a master agreement, assembled from a per-location subscription, a monthly order allotment with overage above it, and whichever modules the brand switches on. The only honest answer to the monthly question is the one Olo gives: request a proposal.
Why does Olo hide its pricing?
Hiding is the wrong word for it. Olo sells to multi-unit brands with different POS stacks, order volumes, delivery models and module needs, and a single published rate card would be wrong for nearly all of them. Olo says on its About page that it serves over 800 brands across approximately 90,000 locations processing more than 3.5 million orders a day, which is a fair reason to quote rather than publish. It does mean an independent operator cannot budget for Olo without a sales conversation.
Is Olo worth it for a single restaurant?
Usually not, and that is not a criticism of Olo. Olo is built for brands running many locations on shared menus, shared loyalty and shared data, and the product list reflects that: a guest data platform, reputation management, reservations, marketplace order injection and a payments layer. A single independent restaurant rarely uses enough of that to justify an enterprise agreement, and would be better served by a flat-fee direct ordering platform.
What are Olo order packages?
Olo bills a monthly allotment of orders per location rather than an unlimited plan, so the subscription line and the volume line are two different things. If you are evaluating Olo, ask for the allotment size per location and the per-order overage rate in writing. Those two figures, multiplied by your real order count, are your actual monthly cost.
Did the Thoma Bravo deal change Olo pricing?
Olo has made no public statement about pricing changes. What did change is visibility: Olo is now privately held, and its investor relations site at investors.olo.com redirects to a parked page, so the quarterly filings that once let outsiders estimate revenue per location are gone. Nothing about that makes an Olo quote better or worse, but it does mean the only price you can trust is the one in your own proposal.
How does Olo pricing compare to Zayos?
They are different purchases. Olo is a custom enterprise quote with no published number, sized to a brand with many locations. Zayos is published and flat: $499 Operator, $599 Operator plus Marketplace, or $699 Concierge, per location per month, no setup fee, month to month. On Zayos the diner pays the service fee at checkout ($0.99 pickup, $2.99 delivery, $0 dine-in, 10% on catering) and the restaurant keeps 100% of food revenue and 100% of tips. If you run 60 locations with a custom data stack, Olo is the more serious tool. If you run one to twenty and want a number you can budget today, published pricing wins.

Get a number without a sales call.

The free AI report reads your restaurant’s real order volume and average ticket and shows what your current setup costs each month. About 60 seconds, no card, no call.

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