◆ Vendor cost file

How much does Deliverect cost, and what does Zayos cost?

Published July 2026 · Updated July 26, 2026

Quick answer

Deliverect does not publish prices. Its own terms define a one time setup fee, a subscription fee charged per location, and a transactional fee, billed in 30 day, 90 day, 6 month or 12 month periods that auto renew. You get a number only by quote.

The short version

Does Deliverect publish its prices?

No. On 26 July 2026 we read Deliverect’s global pricing page, its US pricing page, its Middle East pricing page and its FAQ. All four carry the same sentence: pricing is flexible and depends on your location, the scale of your digital operations, your number of locations and which Deliverect product line you buy, being Restaurants, Retail, Direct or Dispatch. Every page ends at a form or a calendar link.

That is not a scandal. Middleware pricing genuinely does move with scope, and a six site group in Florida and a 400 site group across three countries are not the same sale. But it does mean one thing for you as a buyer: you cannot comparison shop Deliverect without going through a sales conversation first, and any number you read on a software directory is unverifiable against the source. This page will not repeat those numbers, because we could not confirm a single one of them with Deliverect itself.

What Deliverect does publish, in its own terms of service, is far more useful than a headline price: the exact anatomy of the bill. Read it before the call and you will know what to ask.

From Deliverect’s own contract

What will you actually be charged for?

Every row below is defined in Deliverect’s published terms of service, read on 26 July 2026. The shapes are public. Only the amounts are private.

Term Shape What the contract says
Setup fee One time, fixed Deliverect’s terms define it as "a one-time fixed fee for the provision of Deliverect Onboarding Services", and state that onboarding does not start until it has been paid in full. The amount is set in your quote and is not published.
Subscription fee Fixed, per location Defined in the terms as "a fixed fee that applies for each Customer location that receives and/or uses Deliverect Services". A ten site group is ten subscriptions. The per location amount is not published.
Transactional fee Fixed or variable per order The terms state it "can be fixed or variable depending on the Deliverect Service that Customer uses, and for some Deliverect Services may be represented as a success fee". This is the line that grows with your volume.
Hybrid fee Subscription plus transactional Deliverect’s terms name a fourth shape outright: "The hybrid fee is composed of a subscription fee and a transactional fee." Ask which of the four your quote uses before you compare it to anything.
Subscription period 30 days, 90 days, 6 months or 12 months Four term lengths are offered. Whichever you pick renews automatically for another period of the same length unless you give notice.
Notice to cancel 15, 30 or 90 days Per the terms: 15 days notice on a 30 or 90 day period, 30 days on a 6 month period, and 90 days on a 12 month period. Diary the date the day you sign.
Price changes 30 days notice Deliverect "reserves the right to increase the fees and/or change the fee structure by providing thirty (30) days’ notice to Customer". Your quoted rate is your rate for now, not forever.
Do this before you sign

What should you ask on the quote call?

Eight questions, in the order they matter. Ask for the answers in the quote document, not in the meeting.

  1. 1
    Which fee shape am I on?

    Subscription only, transactional only, or hybrid. Two quotes are not comparable until you know this.

  2. 2
    What is the setup fee, in writing, per location?

    It is one time and it is payable before onboarding begins, so it lands before you have taken a single order through the platform.

  3. 3
    What counts as an order for billing?

    If any part of the fee is transactional, get the definition. Cancelled orders, refunds, test orders and multi item catering orders all need a ruling.

  4. 4
    Which term length am I signing?

    The 12 month period needs 90 days notice. Sign in March and your cancellation window opens in December.

  5. 5
    What happens to the price at renewal?

    Fees can change on 30 days notice. Ask for a cap, in writing, for at least the first renewal.

  6. 6
    Is this Restaurants, Direct, Retail or Dispatch?

    Deliverect sells four product lines and its own pricing page says the one you choose influences the cost. Price the exact line you need.

  7. 7
    What does an additional location cost?

    The subscription fee is per location by definition. Get the marginal price of site number two before you open site number two.

  8. 8
    What is included in onboarding for the setup fee?

    Menu build, channel connections, POS mapping and staff training are the four that consume real weeks. Name them individually.

A quote you cannot restate in one sentence is a quote you cannot compare. When you finish the call you should be able to say something like: this is a hybrid fee, X per location per month plus Y per order, on a 12 month term with 90 days notice, plus a one time setup fee of Z per location. If you cannot fill in all four letters, the call is not finished.

Category check

Is Deliverect even the thing you are shopping for?

Deliverect started as order middleware. Middleware means software that sits between two systems and passes messages between them: in this case, between the delivery marketplaces and your point of sale, so a DoorDash ticket prints in your kitchen without anybody retyping it into the till. That job is worth real money to a group running many brands, many channels and several POS estates, and it is the job Deliverect is best known for doing well.

It is not the same purchase as a branded ordering website. Deliverect has a direct ordering product of its own, but plenty of operators arrive at Deliverect looking for a storefront and leave with an integration layer, or arrive looking for an integration layer and get quoted a bundle. Decide which of the two problems is costing you money this month, then price only that. Order aggregation saves staff time and mis keyed tickets. Direct ordering saves commission. They are different savings and they show up in different lines of your P&L.

Where Deliverect is genuinely the better answer: multi country groups, virtual brand operators running many menus per kitchen, grocery and retail as well as restaurants, and any business whose POS is unusual enough that the integration itself is the hard part. If that is you, take the quote call, and take it seriously.

The published alternative

What does Zayos charge, and why say it out loud?

Three prices, printed

Zayos is $499 Operator, $599 Operator plus Marketplace, or $699 Concierge, per location per month. No setup fee. Month to month, so there is no notice period to diary and no auto renewing term to escape.

Ingestion is in the $599 tier

Uber Eats, DoorDash and Grubhub tickets route through Otter onto the same kitchen tablet as your direct orders. That is the aggregation job, bought as part of the platform rather than as a separate middleware contract.

The diner pays the checkout fee

$0.99 pickup, $2.99 delivery, $0 dine in, 10% on catering, paid by the guest. The restaurant keeps 100% of food revenue and 100% of tips, and there is no transactional fee billed back to the operator.

Where Deliverect wins

Scale and breadth. Deliverect operates across many countries, channels and verticals including retail, and a large enterprise with a complicated estate will find capability there that a flat priced independent platform does not carry. If that describes your business, Deliverect is the right call and we will say so.

Why publish at all when a competitor does not have to? Because an operator deciding between two platforms on a Tuesday afternoon should not need a sales call to get a number. Zayos is made in Fort Lauderdale, Florida by Zay Revenue Group, and Naya Grill in Pompano Beach and West Palm Beach is live and taking orders on it today.

Sources
  • Deliverect terms of service (US), accessed 26 July 2026. Source for the setup fee, subscription fee, transactional fee and hybrid fee definitions, the per location application of the subscription fee, the 30 day, 90 day, 6 month and 12 month subscription periods, automatic renewal, the 15, 30 and 90 day notice requirements, and the 30 day notice for fee increases.
  • Deliverect US pricing page and Deliverect global pricing page, both accessed 26 July 2026. Neither publishes plan names, amounts, order tiers, setup fee amounts, contract lengths or trial terms; both state pricing depends on location, scale, number of locations and product line, and route to booking a call.
  • Zayos pricing, the source for the $499, $599 and $699 per location tiers, the no setup fee and month to month terms, and the diner paid service fee.

No euro or dollar figure is attributed to Deliverect anywhere on this page, because Deliverect publishes none. Software directories circulate figures we could not verify at the source, so we do not repeat them.

Straight answers

Deliverect cost questions, answered.

How much does Deliverect cost per month?
Deliverect does not publish a monthly price. Checked live on 26 July 2026, its global, US and Middle East pricing pages and its FAQ all say pricing is flexible and route you to book a call. Its own terms of service confirm the shape of the bill rather than the size: a one time setup fee, a subscription fee charged per location, a transactional fee, or a hybrid of the last two. You get a number only by requesting a quote.
Does Deliverect charge a setup fee?
Yes. Deliverect’s terms of service define a setup fee as a one time fixed fee for onboarding services, and state that onboarding does not begin until that fee has been paid in full. The amount is set in your individual agreement and is not published anywhere on Deliverect’s site. Ask for it per location and in writing before you compare Deliverect to any published price.
Is Deliverect a contract or month to month?
Deliverect offers subscription periods of 30 days, 90 days, 6 months or 12 months, and each one renews automatically for another period of the same length unless you give notice first. The notice required is 15 days on a 30 or 90 day period, 30 days on a 6 month period, and 90 days on a 12 month period. A 12 month term therefore needs a decision three months before it ends.
Why can I find Deliverect prices on review sites but not on Deliverect?
Software directories publish figures collected at some past date, in some past currency, for some past product line, and they are frequently stale. Deliverect itself publishes nothing, so nothing on a directory can be verified against the source. This page therefore does not repeat those numbers. If a vendor does not publish a price, the honest thing to report is that the price is not published.
How does Deliverect compare to Zayos on cost?
They solve overlapping but different problems. Deliverect is order middleware built for scale, and it is the stronger answer for a large or multi country group with many brands and complex POS estate. Zayos is a flat priced direct ordering platform for independent restaurants: $499, $599 or $699 per location per month, month to month, no setup fee, with the diner paying a flat service fee of $0.99 pickup, $2.99 delivery, $0 dine in and 10% on catering. At $599 Zayos includes Otter ingestion, so Uber Eats, DoorDash and Grubhub orders land on the same kitchen tablet as direct orders without a separate middleware contract.

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