The bigger the Gilbert family order, the more the apps take. Zayos takes none of it.
Zayos is commission free online ordering for Gilbert, Arizona restaurants. The restaurant pays a flat $499 to $699 per location each month and no commission at any ticket size, keeping 100% of food revenue and tips. Diners pay $0.99 pickup or $2.99 delivery.
Free, no card, about 60 seconds.
Why does a percentage fee punish a big family order?
Gilbert is a town of large households. Roughly 285,000 people live in what was a farming community forty years ago, and the neighborhoods that grew over those fields, Val Vista, Morrison Ranch, Power Ranch, Agritopia, Seville, are built for families with kids, cars and full weekends. That shows up in your ticket average. It also shows up in your marketplace bill, because a marketplace charges a share of the order rather than a price for the service.
Below is the arithmetic at a 25% blended marketplace rate. Blended means commission plus delivery, marketing and processing fees stacked together, which usually lands between 25% and 35%. Base commission on its own runs 15% to 30%. This is a worked example on stated assumptions, not a Gilbert customer result.
| Order | Apps keep at 25% | Zayos diner fee | You pay |
|---|---|---|---|
| $25 solo pickup | $6.25 | $0.99 | $0 |
| $48 weeknight family delivery | $12.00 | $2.99 | $0 |
| $95 weekend family delivery | $23.75 | $2.99 | $0 |
| $320 team party catering | $80.00 | $32.00 | $0 |
The Zayos delivery fee on a $95 family order is the same $2.99 it is on a $30 one, and the restaurant pays nothing in either case. The marketplace line, meanwhile, grows by $17.50 for doing the same amount of work. That is not a small difference on a Friday night in a suburb where the average cart is a household, not a person.
What does a Gilbert week actually look like?
Weeknights belong to the schedule, not the craving
Practice ends, homework starts, and dinner has to appear on a deadline. That is an order ahead pattern, not an impulse pattern, and order ahead is something your own site does better than a marketplace because you control the promise time and the pickup window. One tap reorder from a saved family favorite is the single highest value feature you can put in front of a Gilbert household.
Weekends belong to youth sports and group orders
Tournaments, team dinners, school events and church groups produce the catering sized carts that carry real margin. Catering on Zayos costs the diner 10% and the restaurant nothing. On a marketplace that same $320 order can hand over $80 before you have boxed a single tray.
The Heritage District is a walk up market
Downtown Gilbert along Gilbert Road is one of the few genuinely walkable restaurant rows in the East Valley, and a lot of its business is people already standing outside your door. Dine in ordering on Zayos costs the diner $0, which makes a QR code on the table a sensible thing to hand a guest rather than a hidden commission.
Are you an Arizona company?
No. Zayos is made by Zay Revenue Group, a Fort Lauderdale, Florida company, and we serve the Gilbert market from Florida. We have no Arizona customers and no local presence in the East Valley, and we would rather say that plainly than let a page imply a neighbor is already running on us. The only restaurant live and taking orders on Zayos today is Naya Grill, across two South Florida locations, where direct ordering keeps more than $48,000 a year that previously left as marketplace commission.
Pricing is flat, public and per location: Operator $499, Operator plus Marketplace $599, Concierge $699, each per month, month to month, with no setup fee. Onboarding is remote start to finish.
Full pricing breakdown →Gilbert owner questions.
Do you have Gilbert restaurants on the platform?
Why does a percentage commission hit large orders hardest?
What exactly does the diner pay on Zayos?
Can Zayos handle catering for a team, a school event or an office?
Is it worth switching if most of my business is walk in?
How fast can a Gilbert restaurant be live?
Put your own tickets through it.
The free AI report uses your real order mix to show what a percentage fee costs you at your ticket size. No card, about 60 seconds.