◆ Chesapeake, VA · Onboarding

A delivery app has a radius. Chesapeake is 351 square miles. Zayos has no radius at all.

Quick answer

Zayos gives Chesapeake restaurants commission free ordering on their own website, reachable from any borough with no marketplace delivery radius in the way. The restaurant keeps 100% of food revenue and tips and pays a flat $499 to $699 per location each month.

Free, no card, about 60 seconds.

Which part of Chesapeake are you actually in?

Chesapeake does not have a downtown. It has boroughs, spread from South Norfolk on the Elizabeth River down to the edge of the Great Dismal Swamp, with commercial life clustered at Greenbrier, along Battlefield Boulevard and out through Western Branch. A diner in one borough may never see a restaurant in another inside a delivery app.

Great Bridge
Greenbrier
Deep Creek
Western Branch
South Norfolk
Hickory
Pleasant Grove
Butts Road

Plus the surrounding Hampton Roads cities, all covered by one operator plan per location.

Why does sprawl break marketplace economics?

Every part of a delivery marketplace is priced against distance. In a dense city the courier drives eight minutes, the app shows your listing to thousands of households, and the percentage it takes buys you genuine reach. Chesapeake is the opposite shape. It stretches roughly thirty five miles end to end, the population is spread thin across it, and the same percentage buys you a much smaller slice of the map.

Four things change in a market like this, and none of them work in your favor:

  • Your listing gets hidden by distance. A Great Bridge kitchen can be invisible to a Western Branch household eight miles away, because the app sorts on drive time, not on how good you are.
  • The diner pays more to reach you. Longer trips mean higher delivery and service charges at checkout, which suppresses the order before it ever reaches your kitchen.
  • Driver coverage is thinner. Fewer couriers per square mile means longer promised windows and more reassigned orders, on food you cooked and a reputation that is yours.
  • The commission does not shrink to match. Base rates still run 15% to 30%, and 25% to 35% blended once delivery, marketing and processing fees stack.

A website has none of those constraints. It is reachable from every borough at once, it shows every item on your menu rather than the ones an algorithm chose to feature, and it lets a customer schedule a pickup for six o clock on their way home down Battlefield Boulevard.

What does pickup first ordering cost on Zayos?

Ninety nine cents to the diner, and nothing to you. Chesapeake is a driving city, so pickup carries a much larger share of orders here than it does in a dense downtown, and pickup is precisely where a marketplace percentage is hardest to justify. Delivery is $2.99 to the diner, dine in is $0, catering is 10%, and the restaurant never pays any of it. You keep 100% of food revenue and 100% of tips.

The plan itself is flat: Operator $499, Operator plus Marketplace $599, Concierge $699, each per location per month, month to month, with no setup fee. Most operators are live in under two weeks and take a first direct order within a week of signing up.

For clarity, because a city page should never imply more than it can prove: Zayos is a product of Zay Revenue Group, a Fort Lauderdale, Florida company. We serve Chesapeake from Florida, we have no Virginia customers, and the only restaurant live and taking orders on Zayos today is Naya Grill in South Florida, where direct ordering keeps more than $48,000 a year that used to leave as commission.

Full pricing breakdown →

Chesapeake operator questions.

Are there Chesapeake restaurants on Zayos right now?
No. Zayos is built by Zay Revenue Group, a Fort Lauderdale, Florida company, and we serve the Chesapeake market from Florida. We have no Virginia customers and no Hampton Roads presence. The only restaurant live and taking orders on Zayos today is Naya Grill, with locations in Pompano Beach and West Palm Beach. Onboarding for Chesapeake operators is open and runs entirely remotely.
Why does a spread out city change the delivery app math?
Because everything a marketplace does is priced against distance and driver supply. Chesapeake covers about 351 square miles, roughly thirty five miles from South Norfolk down to the Dismal Swamp, with no single downtown to concentrate demand. That means longer courier trips, higher diner side delivery fees, wider promised windows, and a listing that simply does not appear for a household on the other side of the city. You still pay the same percentage on every order that does come through.
Does my own ordering site have a delivery radius?
Your website does not. A marketplace decides which restaurants a diner sees based on distance and its own driver coverage, so a Great Bridge kitchen can be invisible to a Western Branch household eight miles away. Your own site is reachable from anywhere, which matters in a city where your regulars are scattered across boroughs rather than packed into a few blocks.
Most of my online orders are pickup. Is that a problem?
It is an advantage. Pickup is the order type where a marketplace cut is hardest to defend, because no driver is dispatched and the customer still drives to your door. On Zayos a pickup order costs the diner $0.99 and costs the restaurant nothing, with scheduled pickup windows so a commuter on Battlefield Boulevard can order at four and collect at six.
What do the apps take, and what does Zayos take?
Marketplace base commission runs 15% to 30%, and 25% to 35% blended once delivery, marketing and processing fees stack on top. Zayos takes no commission from the restaurant at all. The restaurant pays a flat plan, $499 to $699 per location per month, and keeps 100% of food revenue and 100% of tips.
Can I keep DoorDash and Uber Eats running?
Yes, and in a low density market you probably should keep them for first time discovery. On Operator plus Marketplace at $599 per location per month, Otter ingests your DoorDash, Uber Eats and Grubhub tickets into the same kitchen tablet as your Zayos direct orders, so the kitchen reads one queue. Over time your regulars shift to the channel that costs you nothing.

See the number before you commit to anything.

The free AI report tells you what the marketplaces kept last month. No card, about 60 seconds, and the numbers are yours to keep.