Carrollwood restaurant online ordering, on your own domain. Zayos.
Zayos is commission free online ordering for Carrollwood restaurants. Your neighbors already know you, so you do not need an app to introduce them. They order on your own branded site, you keep 100% of food revenue and tips, flat $499 per month.
Free, no card, about 60 seconds.
Is Carrollwood a discovery market or a retention market?
It is a retention market, and that changes what you should be paying for. Carrollwood is one of the oldest planned suburbs in Hillsborough County. The households around Lake Carroll, in Carrollwood Village, up through Northdale and Lake Magdalene have been here for years, in many cases decades, and so have the restaurants. Nobody within three miles of your door needs a delivery app to learn that you exist. They learned it from a neighbor, from a school pickup line, or from driving past you on Dale Mabry twice a day for eleven years.
A marketplace sells discovery. That is the actual product, and it is worth real money in a market full of strangers. Carrollwood is not that market. When you pay 25% to 35% blended on a repeat order from a family that already knows your name, you are paying an introduction fee for an introduction that happened in 2014. The question for an operator here is not how to be found. It is how to stop renting a relationship you already earned.
Your mail says Tampa. Your customers do not search Tampa.
Carrollwood is unincorporated county, so every address here reads Tampa, FL even though downtown is eight miles south. That gap costs you in search. A person deciding on dinner types Carrollwood, or Village Center, or Gunn Highway, or Dale Mabry, because that is how the neighborhood refers to itself. If the only page carrying your menu is a tile on a marketplace domain, the marketplace competes for that phrase and puts four national chains inside the result next to you. A Zayos storefront runs on your own domain with the neighborhood in the copy, the address and the local schema, so there is a page of yours to rank.
Who owns the order button on your Google listing?
Here is the quiet leak in most Carrollwood restaurants. A neighbor searches your name, finds your Google Business Profile, taps order, and lands in a marketplace checkout. You paid nothing to acquire that customer. They arrived with your name already typed. Then commission is taken out of the ticket anyway. Pointing that button at an ordering page you own is the single fastest change an established neighborhood restaurant can make, and it costs you nothing per order.
What can a marketplace tile do, and what can your own site do?
Ranking for the word "Carrollwood"
A marketplace tile lives on the marketplace domain. It ranks that domain, not yours.
Your own domain, your own page, your own local schema, with Carrollwood in the address and the copy.
The Google Business Profile order button
Points a customer who already found you into an app that charges you to complete the sale.
Points at your own ordering page, so a search that was already yours stays yours.
The regular who has eaten with you since 2011
Is a marketplace account. You cannot email them, text them, or see what they order.
Is a customer record you own, with order history, a saved card, and one tap reorder.
The price a neighbor sees
Usually marked up to survive the commission, on a menu your neighbors compare to your dining room.
Your real menu price, with a $0.99 pickup fee the diner pays at checkout.
More on the mechanics in the restaurant website builder and what Zayos is.
What does app commission cost a Carrollwood restaurant in a year?
Modeled, not a customer result. 700 app orders a month at a $28 average ticket, at a 27% effective blended rate.
Marketplace commission runs 15% to 30% as a base rate, and 25% to 35% as a blended real cost once delivery, marketing and processing fees stack. Zayos is a flat $499 a month per location. Put your own check average through the commission calculator, or read what DoorDash charges restaurants.
Which parts of Carrollwood does Zayos cover?
All three Carrollwoods and the corridors that hold the restaurants, from Lake Carroll north to Northdale and west along Gunn Highway.
Plus Lutz, Odessa, Town n Country and the rest of Hillsborough County.
What kind of restaurant does this fit?
The long tenured neighborhood places. Family Italian, the sushi counter in the plaza, the bagel shop with a line on Sunday, the barbecue joint people drive across Dale Mabry for.
Cuisine playbooks: Mediterranean · pizzerias · cafes · catering
Is Zayos live in Carrollwood yet?
No. We have no restaurant live anywhere in Tampa Bay today. Zayos is built in Fort Lauderdale by Zay Revenue Group, and the restaurant taking direct orders on it right now is Naya Grill, a Lebanese fast casual brand with locations in Pompano Beach and West Palm Beach, keeping $48k+ a year that used to go to commissions on a run of 3,000 orders a month. We are a South Florida company that serves the Tampa market, and we would rather write that plainly than dress up a customer we do not have. Carrollwood operators are onboarding now. Most go live in under two weeks, and the first direct order usually lands within a week of signing up.
What does Zayos cost a Carrollwood restaurant?
Operator is $499 a month. Operator plus Marketplace, which adds DoorDash, Uber Eats and Grubhub ingestion through Otter, is $599. Concierge is $699 and includes up to five virtual brands per kitchen. All three are per location, per month, month to month, no setup fee. The diner pays a small service fee at checkout, $0.99 pickup, $2.99 delivery, nothing on dine in, 10% on catering. The restaurant never pays it and keeps 100% of food revenue and tips.
Full pricing breakdown →What do Carrollwood owners ask before they switch?
My neighbors already know my restaurant. Why do I need an ordering site?
Why does my Tampa mailing address hurt me in local search?
Can a DoorDash listing rank my restaurant for Carrollwood searches?
How much is commission actually costing me here?
Do I have to leave DoorDash and Uber Eats to do this?
I have run this place for twenty years. Is this going to be complicated?
Does it handle catering for the Village and the office parks off Dale Mabry?
Is Zayos live in Carrollwood or anywhere in Tampa right now?
See what your regulars cost you last month.
The free AI report runs your restaurant through the same commission math on this page. No card, about 60 seconds.