Zayos vs DoorDash: keep both

Published July 2026 · Updated October 4, 2026

Zayos vs DoorDash is not either-or: keep both. DoorDash is a marketplace that brings new diners and charges 15% to 30% base commission. Zayos is your own ordering site at a flat $399 to $599 per location per month, with no commission on food. Move regulars to direct.

No setup fee. Month to month. We get you live in under a week.

Source for the prices and rates in this section: DoorDash for Merchants pricing, read 4 Oct 2026. A company can change them; its own page is what counts.

Should I drop DoorDash for Zayos?

No. A marketplace is an app where people browse restaurants they do not know yet. DoorDash is one, and finding you a new diner is a real service with a real price. If first-time diners are a large share of your orders, switching it off would hurt.

Zayos does the other job. When a regular places a twelfth order, that order was never in question, and on your own site it carries no commission. So keep DoorDash for new diners and move repeat orders to direct. The steps are in how to stop paying DoorDash commission.

How much does DoorDash take, and what does Zayos cost?

Marketplace commission is quoted two ways, so ask which one you are hearing. The base commission is 15% to 30% of the order. The blended real cost is 25% to 35% once delivery, marketing and processing fees stack. At a 30% base commission, a $40 order pays $12 in commission. On your own site the same $40 order pays none.

DoorDash publishes its current plans and rates at merchants.doordash.com/en-us/pricing. Read your own rate there and on your payout statement.

Zayos is a flat $399, $499 or $599 per location per month, with no setup fee and no contract. The plan costs the same in a slow month and a busy one. A longer breakdown is on how much DoorDash charges restaurants, and Zayos prices are on pricing.

No setup fee. Month to month. We get you live in under a week.

How do Zayos and DoorDash compare, row by row?

The job it does

DoorDash A marketplace. It puts your restaurant in front of people who have not ordered from you before.
Zayos Your own ordering site. It serves the diners who already know your name.

What the restaurant pays

DoorDash A commission on each order. DoorDash lists 15%, 25% or 30% on a delivered order depending on the plan, and 6% on pickup. Across delivery apps the blended real cost is 25% to 35% once delivery, marketing and processing fees stack.
Zayos A flat $399, $499 or $599 per location per month. No commission on food. No setup fee.

What the diner pays on top of food

DoorDash Fees set by DoorDash.
Zayos A flat $0.99 service fee on pickup and delivery, $0 on dine-in, 10% on catering.

Where the diner orders

DoorDash In the DoorDash app, next to other restaurants.
Zayos On your own branded site, where only your menu is listed.

Who delivers

DoorDash Usually a DoorDash driver.
Zayos A courier we book for each delivery order.

What happens after the order

DoorDash The order sits in the diner's DoorDash account.
Zayos The diner joins your own list for email marketing, loyalty points and gift cards.

The commission ranges are general marketplace ranges, not a DoorDash quote. For the feature-by-feature version, read the full Zayos vs DoorDash comparison.

Source for the prices and rates in this section: DoorDash for Merchants pricing, read 4 Oct 2026. A company can change them; its own page is what counts.

Can DoorDash and Zayos orders run on one tablet?

Yes, on the Operator + Tablet plan at $499 per location per month. DoorDash, Uber Eats and Grubhub orders arrive in one feed with your direct orders, on the Otter tablet. Otter is the order-aggregation tablet software we integrate with. The $399 plan does not include the tablet or delivery-app orders: on that plan, direct orders go into your POS, the point-of-sale system your register runs on. More on the Otter integration.

How much could moving regulars to direct save?

Farooj Abo Alabed, live on Zayos, is on pace for $40k+ a year in commission not paid to a marketplace: its direct food sales after discounts from 10 Aug to 3 Oct 2026 (55 days), annualized at a 35% blended marketplace cost.

That is one restaurant, measured. Yours depends on your orders, your average order and the share you move. Set each one in the savings calculator and it shows the formula behind every result. In Arabic: بديل دورداش للمطاعم.

No setup fee. Month to month. We get you live in under a week.

What else do owners ask about running Zayos and DoorDash together?

Should I drop DoorDash if I sign up for Zayos?

No. DoorDash and Zayos do different jobs. DoorDash brings diners who have never ordered from you. Zayos is your own ordering site for the diners you already have. Keep DoorDash for new customers and move repeat orders to your own site, where there is no commission on food.

If I keep both, am I paying twice?

No. You pay DoorDash commission only on the orders DoorDash sends. You pay Zayos a flat $399, $499 or $599 per location per month that does not move with volume. Every order that shifts to your own site carries no commission.

How much does DoorDash take, 15% or 30%?

Marketplace commission is quoted two ways. The base commission is 15% to 30% of the order. The blended real cost is 25% to 35% once delivery, marketing and processing fees stack. DoorDash publishes its current plans and rates on its merchant pricing page at merchants.doordash.com.

Can DoorDash and Zayos orders show on one tablet?

Yes, on the Operator + Tablet plan at $499 per location per month. DoorDash, Uber Eats and Grubhub orders arrive in one feed with direct orders on the Otter tablet. Otter is the order-aggregation tablet software Zayos integrates with. The $399 plan does not include this.

Do I have to change anything on my DoorDash account?

No. Your DoorDash store, menu and hours stay as they are. Zayos builds your own ordering site alongside it.

What does the diner pay on Zayos?

A flat $0.99 service fee on pickup and delivery, $0 on dine-in and 10% on catering. The restaurant never pays it. The restaurant keeps 100% of food revenue, and 100% of tips on pickup and dine-in. On delivery the tip goes to the driver.

How fast would I be taking direct orders?

We get you live in under a week. Most restaurants take their first direct order within two weeks. There is no setup fee and no contract: every plan is month to month.

Related: do restaurants make money on DoorDash, Zayos vs Uber Eats, and what is Zayos.

No setup fee. Month to month. We get you live in under a week.

Not ready yet? Get a free grade of your online ordering.

Source for the prices and rates in this section: DoorDash for Merchants pricing, read 4 Oct 2026. A company can change them; its own page is what counts.

What would you keep with DoorDash's rate filled in?

The calculator opens at 25%: DoorDash's listed rate for Plus plan. Source: DoorDash for Merchants pricing, https://merchants.doordash.com/en-us/pricing, read 4 Oct 2026. Change any number to your own. The share moved to direct is an estimate you set, not a promise. For DoorDash alone, use the DoorDash fee calculator.

60%

That is 1,800 app orders a month per location (DoorDash, Uber Eats, Grubhub).

30%

15% to 30% is the base commission. 25% to 35% is the blended real cost once delivery, marketing and processing fees stack. The default, 30%, is the top of the base range and the middle of the blended one. Your payout statement has your real number. Read my delivery statement

30%

An estimate you set, not a promise. It starts at a cautious 30%. How fast regulars move depends on your customers, your bag inserts and your offers. Move it to see your own case.

Plans are per location, per month. No setup fee, month to month.

What the apps charge
$0
a year, at today's volume
$0 a month
What Zayos costs
$0
a year, flat
$0 a month
Money you keep
$0
a year, after the Zayos plan, at 30% moved to direct
$0 a month

A modeled estimate from the numbers you entered. Not a promise.

Break-even

0 app orders a month per location pays for the plan.

The $0.99 service fee on pickup and delivery is paid by the diner, so it is not a restaurant cost and is not in these numbers.

How we got this
What the apps charge
Orders × share through apps × average order × commission rate × 12 months × locations.
What Zayos costs
Plan × locations × 12 months. Nothing per order.
Commission you stop paying
App sales × share moved to direct × (commission rate minus 3% card processing, which a direct order still pays).
Total: $0
Money you keep
Commission you stop paying, minus what Zayos costs.
Break-even
Plan ÷ (average order × share moved to direct × (commission rate minus 3%)).

One measured example: Farooj Abo Alabed, live on Zayos, is on pace for $40k+ a year in commission not paid to a marketplace: its direct food sales after discounts from 10 Aug to 3 Oct 2026 (55 days), annualized at a 35% blended marketplace cost.

No setup fee. Month to month. We get you live in under a week.

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