Utah orders for the whole table. Zayos does not charge you more for it.
Zayos is commission free ordering on a Salt Lake City restaurant's own site. A marketplace fee grows with every dollar of a family sized ticket. Zayos is flat, $499 to $699 per location per month, and the diner pays $2.99 delivery or $0.99 pickup. We are a Fort Lauderdale, Florida company.
What does one extra person at the table cost you?
On a commission, it costs more every time. On a flat plan, it costs nothing extra ever. The bars below model a 25% blended marketplace rate, which is where the published 15% to 30% base commission lands once delivery, promoted placement and processing stack. The Zayos column is what the diner pays, not the restaurant.
A $120 family order hands a marketplace $30. The same order on your own site hands it nobody, and the customer pays a flat $2.99 for delivery. You keep 100% of the food revenue and 100% of the tip.
Why is Salt Lake a big ticket market?
Because more people sit down at once. Utah reports the largest average household size in the country in Census data, year after year, and it is also among the youngest states by median age. In a restaurant that arrives as a different order shape than a coastal city produces: fewer solo bowls, more family platters, more Sunday orders for six, more party trays for a ward activity or a birthday. A kitchen here can run a healthy business on a modest number of large tickets rather than a huge number of small ones.
Every dollar you add to the average ticket adds twenty five cents to what a marketplace takes, and adds nothing at all to a flat monthly plan.
The Wasatch Front stacks several distinct food economies into a narrow strip of ground. The west side neighborhoods of Glendale, Rose Park and Poplar Grove carry a deep Mexican and Salvadoran restaurant base. Salt Lake County has one of the largest Pacific Islander communities on the mainland, and Tongan and Samoan kitchens sell food built for a crowd by definition. Decades of refugee resettlement added Somali, Afghan, Bosnian, Burmese and Congolese kitchens. Sugar House, Millcreek and downtown carry the dinner trade, the Silicon Slopes corridor down toward Lehi carries weekday volume, and everything above the valley floor swings hard with ski season, the canyons and a January when the film festival crowd is in town.
None of that changes what the software has to do. The storefront lives on your own domain, family platters and trays get headcount pricing and their own lead times, the diner pays one flat fee they can see, and every order writes a name, phone, email and order history into a customer book you own. The marketplaces keep running for visitors, ingested through Otter onto the same kitchen tablet, so the line still watches one screen.
Who is Zayos, and are they in Utah?
Zayos is the product of Zay Revenue Group, LLC of Fort Lauderdale, Florida, founded by Abdallah Alyousef. The only restaurant live and taking orders on Zayos today is Naya Grill, across two South Florida locations, which keeps more than $48,000 a year that used to go to commissions at roughly 3,000 orders a month. Seven more storefronts are built and open ordering at their own launches. All of them are in South Florida.
Salt Lake City is a market served remotely. No local office, no local crew, no invented customer list. What travels is the build itself, which already put a thirteen location brand onto a single hub.
Wasatch Front operator questions
Why does household size change the online ordering math?
Does Zayos have restaurants in Salt Lake City or anywhere in Utah?
Our alcohol sales are small. Does that make the commission worse?
What does Zayos actually cost?
How does ski season and Sundance week affect it?
Can the storefront handle family platters and party trays properly?
Do I have to drop DoorDash and Uber Eats?
Run your own ticket average
The free report uses your real numbers, not a model, and tells you what a percentage took last month. Sixty seconds, no card.